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MAY 2007
IN THIS ISSUE
Faculty / Staff Edition

1. SPSS Version 15 and SAS Upgrades
2. Chief Technology Officer
3. Upcoming Training Opportunities
4. Smart Classroom Update
5. New ECU ID (previously known as Banner ID)
6. Virtual Computing Initiative
7. Help Desk Chat
8. IT Security Awareness Fair - Thank You


For Your Students Image 
For Your
Students


2007 Summer Hours

ACE Support Center 
328-5407
Student Computing Center
(Austin 101)
Mon-Thurs 8:00am - 6:00pm
Friday 8:00am - 4:00pm

Sat-Sun closed

ACE West
744-5380
(Laupus Library room 3536)
Mon-Thurs 8:00am - 6:00pm
Friday 8:00am - 4:00pm
Sat-Sun closed

Student Computer Labs
View the labs located on campus.

Austin Computer Lab

328-6438
(Austin 104)
Hours of Operation
Sun-Thurs
8:00am - Midnight
Fri-Sat 8:00am - 8:00pm
 


Help Desk
328-9866
The Help Desk is open
Mon-
Fri  8am - 5pm
Extended
Student Support Hours



Technology Resource Center (TechRC / Opscan - 328-5401)
Mon-Fri
8:00am - 5:00pm
in Austin 103

Guidelines for
Protecting Sensitive Data

Find out the latest about security.


TechRC

Visit the Technology Resource Center (TechRC), a walk-in help facility for faculty and staff located in the Austin Building room 103. The TechRC staff provide one-on-one training and consulting sessions on computing technologies, as well as access to equipment and software tools that may not be available within our departments.


About Tech Digest

ECU Technology Digest is an electronic publication sent to all university faculty and staff.

The Digest informs you of new technologies implemented on campus, upcoming training opportunities and provides a compilation of important service announcements about scheduled e-mail, network, academic and administrative computing interruptions and downtime.

New topics of interest to faculty and staff may be added to the Digest in future issues.

Technology Digest Archives

Student Tech Digest
Check out the
Student Tech Digest for announcements
that pertain to your students
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East Carolina University
209 Cotanche Street
Greenville, NC 27858
Phone: 252.328.9000
www.ecu.edu/itcs

 


SPSS and SAS License Renewals

Both SPSS and SAS are due for yearly renewals this summer and you will soon be receiving renewal messages when you activate the software. We will be sending out renewal codes to faculty and staff who are currently registered for SPSS and SAS as soon as we receive those codes from our software vendors.

SPSS Version 15

In addition, we will be moving to SPSS 15 for Fall Semester. You can obtain your copy of SPSS 15 from the Technology Resource Center in Austin 103. We will notify you when it is available for download. You will see very few visual changes in SPSS 15 only additional procedures and options.

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Chief Technology Officer

From Jack Brinn, Interim Chief Information Officer

Effective May 1, 2007, Joe Norris was appointed to the position of Chief Technology Officer.  The CTO will report to the CIO and will be responsible for establishing the technical infrastructure vision and leading all aspects of technology innovation and deployment. The CTO's role will therefore compliment and support the CIO with responsibilities for the successful operation of the ITCS functional units that provide IT services to meet the needs of academic and administrative units throughout campus. The CTO will provide leadership of cross-unit projects and budget expenditures as well as building strong working relations with IT distributed staff.  The position will bear responsibility for coordinating development of the technology plan and identifying associated priorities, opportunities and risks. The position will establish and implement standards across ITCS that will facilitate a quality IT infrastructure. The CTO will promote a sustainable technology framework by actively balancing business process and promoting technology that supports teaching, learning and research. 

Joe brings to the position more than twenty years of information technology experience with an emphasis on providing leadership in the development and deployment of technology based services. He will continue to provide leadership to the IT Support services department but additionally will take on the more comprehensive role of providing technology leadership campus wide. Joe’s background and commitment to quality services will allow ITCS to continue to meet the needs of a growing University that knows the value of technology.

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Upcoming Training Opportunities

ITCS offers technology training courses that are free of charge to all ECU faculty, staff, and students in a variety of formats.

Webinars from New Horizons

Top 10 Tips for Microsoft Office PowerPoint 2007
PRESENTER:  Andrew Reed, Senior Training Specialist, Microsoft Corporation
DATE: May 30, 2007; 1 pm

A First Look at Five New E-mail and Collaboration Features in the 2007 Microsoft Office System
PRESENTER:  Andrew Reed, Senior Training Specialist, Microsoft Corporation
DATE: June 13, 2007; 7 pm
 
A First Look at Five Important Features in Microsoft Office Word 2007, Excel 2007, and PowerPoint 2007
PRESENTER:  Andrew Reed, Senior Training Specialist, Microsoft Corporation
DATE: June 27, 2007; 1 pm

Adobe Recorded Seminars

Teaching Cascading Style Sheets (CSS) with Dreamweaver 8
Learn how Sheri German takes advantage of new features in Dreamweaver 8 when teaching Cascading Style sheets to teachers in K-12. Sheri guides you through using CSS for projects such as WebQuests to make them easier to structure and more appealing to students.
Watch presentation (01:03.12)

Digital Communication: What the Research Says
View this recoded session that discusses the impact of technology on communication -- on campus and in the workforce. Ellen Wagner and Kirsti Aho from Macromedia share findings of recent research on trends in digital communication such as web video, podcasting, blogging and rich media websites, and explore different types of media created for faculty, learners and employees.
Watch presentation (00:57:38)

To view more information about our upcoming classes, please visit our online Training Calendar.

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Smart Classroom Update

ITCS welcomes Tony Cooke as the new coordinator of the Smart Classroom team. The Smart Classroom team serves a variety of technology enhanced spaces including classrooms, auditoriums, and conference rooms spanning both east and west campuses.

Please visit the Technology Enhanced Spaces Web site, http://www.ecu.edu/itcs/tes to learn more about these campus environments. Should you have any questions about equipment in one of these locations please contact Tony Cooke at cooketo@ecu.edu or 328-9181 to arrange a consultation.

As always, if you have an emergency technology need in a Smart Classroom, please call 328-9830 and a technician will be dispatched to assist you.

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New ECU ID (previously known as Banner ID)

All faculty, staff and students are being assigned a unique “ECU ID” that identifies you at East Carolina University. The university is replacing all Social Security numbers with this new ID to better protect your identity and confidential information, and to comply with the Identity Theft Protection Act.


This second ID does not replace your PirateID.

Your ECU ID will be required for a number of very important functions such as:

  • Taking placement tests for math, chemistry and foreign languages (students)

  • Accessing your academic record (courses taken, grades, etc.)

  • Travel advances and reimbursements (faculty and staff)

If you forget your ECU ID, you can find it in OneStop. After you've logged in, click "What is my ECU (Banner) ID?" in the Banner section. You can also contact the IT Help Desk at 252.328.9866 for assistance or click the "My ECU ID" button within https://pirateid.ecu.edu after you register your PirateID.

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Virtual Computing Initiative

ECU is partnering with North Carolina State University and IBM on the Virtual Computing Initiative (VCI). The VCI will enable students to access software applications from home through the Internet. This project will make software packages in labs more accessible to distance education students. We will be working with a number of departments for the fall semester.

An equipment grant from the IBM Shared University Research (SUR) program, awarded to ECU, North Carolina Central University, NC A&T, UNC-Greensboro, and Appalachian State University will extend the educational activities of the VCI and strengthen collaborative relationships among the universities.

For more information or if you are interested in participating in the Virtual Computing Initiative, please contact David Hodge at hodged@ecu.edu or 737-1515.

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Help Desk Chat

Got a quick question?

ECU’s IT Help Desk offers customers a new option for getting assistance. Customers can chat with Help Desk associates by clicking on the chat assistance button on the Help Desk Web page, www.help.ecu.edu.

This feature is great when you just need to ask a quick question, or when you do not have access to a telephone. The IT Help Desk is a great place to get assistance on a number of IT related items.

Chat support for faculty, staff and students is available during working hours (8:00am - 5:00pm M-F). Extended support for students is available in the evening and on weekends.

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IT Security Awareness Fair - Thank You

Information Technology and Computing Services (ITCS) wishes to thank everyone who attended the IT Security Awareness Fair on Wednesday, May 9, 2007.

The event provided ECU faculty and staff an opportunity to participate in informal discussions with ITCS representatives on topics such as: protecting sensitive data on computers; web application security; best practices for keeping work and home computers safe from intruders - i.e., hackers, identity thieves, spyware, adware, etc.; securing home wireless networks; and much more.

Randy Marchany of Virginia Tech presented a Security Awareness presentation to ECU and UNC campuses IT staff and to non-IT faculty and staff during the event. Mr. Marchany is the Assistant University Information Security Officer for Virginia Tech. He’s also one of the founders of the Virginia Alliance for Secure Computing and Networking (www.vascan.org).

For additional details of the event and to view the presentations, please go to www.ecu.edu/itcs/securityfair.

The event was a success and ITCS looks forward to hosting a similar expanded event in the fall!

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