What is 25Live?25Live is ECU's web-based reservation request and event
scheduling solution. Built on the latest web technologies and data sharing
capabilities, 25Live enables users to view event information and request the
use of University space 24 hours a day, seven days a week from any computer
with internet capability.
How far into the future can I make reservations?Most spaces on campus are only reserved one semester in
advance. Please see our Important Dates to Remember on the How to Schedule Space section of our website for more information about when you can begin
When can my student organization start making reservations
for next semester?Please see our Important Dates to Remember on the How to Schedule Space section of our website for more information about when you can
begin requesting space.
Does the CRO handle academic scheduling at ECU?No. Our office is responsible for non-academic events.
Please contact the ECU Registrar’s Office for more information about academic
Who can use 25Live?All ECU staff, faculty, and registered student organizations
can use the 25Live system to reserve space on campus (after completing the 25Live Requestor Training).
How can I get access to 25Live?Users must complete the 25Live Requestor Training in order
to have access to 25Live. ECU faculty and staff can register for the training
through Cornerstone. Student Organizations should contact the CRO at
252-328-4731 or CRO@ecu.edu for training dates.
Why can't requests for classrooms be
confirmed before census day each semester?The mission of East Carolina University is to provide a
place for the highest quality academics. In order to achieve this goal, our
students must have the best facilities. To make sure they are in the best
facilities, the Registrar’s Office needs to have the ability to move a class
freely during the first 3 weeks of class.Groups and organizations can make reservations in
non-academic spaces during the first three weeks; however, space is limited.
How long should I wait to hear back from you before sending
a follow up email?Please wait two business days before sending us an email
about a request. Please note that during the first 4 weeks of a semester, we
receive hundreds of requests and inquiries each day. During that time, it may
take longer than usual to receive confirmation or correspondence regarding your
request, and additional emails will delay our processing time even further.
I submitted a request and it was confirmed. Now, I need to
make a change. How can I do that?Once an event is confirmed, you must contact the CRO to make
any changes or cancel your event.
How do I cancel my event?Once an event is confirmed, you must contact the CRO to make
any changes or cancel your event.
How can I ensure that my room will be set up properly?Please be sure to make note of any custom setup you will
need in the "Event Setup and Description" field within the Event
Wizard in 25Live. Please note that some rooms do come with “Fixed” setup.Please contact the CRO if you have any questions about the
setup options for the room you're requesting. If you need to make changes to
your setup, please email CRO@ecu.edu with the reference number of your
reservation and the changes you would like to make at least 3 business days
before your event.
What should I do if there is someone else in my room?Our computer system does not allow double bookings (there is
no override function, no administrator rights, etc. that can allow a double
booking in our system). Most of the time "double bookings" are caused
when people do not read their requests, emails, or reservations from campus
reservations. Please always keep a printout of your confirmation with you-- if
the group will not vacate, please contact Campus Safety at 252-328-6787. An
officer will respond to your request and remove the occupants.
How Do I Reserve Wright Plaza?Wright Plaza (in front of Dowdy Student Store) can be
reserved through OrgSync under the Student Activities and Organizations “FORMS”
How Do I Reserve West End Dining and/or Todd Dining Hall for an information table?West End Dining and Todd Dining can
be reserved through OrgSync under the Student Activities and Organizations “FORMS”