DISTANCE EDUCATION FAQ How do I register and when? Registration starts with contacting your advisor (advisor listing).Your academic advisor will assist you with clarifying your academic goals and deciding on the appropriate courses for which to register. Communication begins with the registration contact from you to your department via e-mail or phone to request to register for courses. Classes can fill quickly so we encourage you to check the calendar for important registration dates. Where can I see the schedule? 1. Go to www.onestop.ecu.edu 2. Click on “TOOLS” (top of menu bar) 3. On left side, click on “Course Catalog” 4. Click on each of the four drop-down boxes to set up the course search My password has expired, what do I do? https://signup.ecu.edu/ or Contact the Help Desk at 800-340-7081 or 252-328-9866. How do I find out who my advisor is? http://www.ecu.edu/cs-acad/options/academicadvisors.cfm Students are assigned an advisor once they contact their academic dept. Do we get report cards mailed to us? Report cards are mailed to DE students two weeks following the end of each semester. Grades can also be viewed on www.onestop.ecu.edu, under “Courses.” As a grad student, will I have a GPA? Graduate students do have a GPA but the GPA is not listed on the report card. What do I do if I cannot get in my ECU email account? Contact the Help Desk at 800-340-7081 or 252-328-9866. Do I have to log on at a particular time each day to do my class? Each class is taught differently depending on the instructor. Check the syllabus as soon as the semester begins to know if there is a particular login day/time to be sure you do not have a conflict if this is a requirement. Summer sessions are more likely to have logons some time each day. How are exams given to on-line students? Some instructors will give their tests/exams on line. Students will have a particular “window of opportunity” to logon and take the test/exam. It may be a timed exam. For those professors who do not do their testing on line, students will be required to secure a proctor to administer their test at their expense. There will be particular proctor guidelines to follow and the proctor must be approved by the instructor. Some instructors will set up a time for the test to be given on campus as well for those students who live within a reasonable driving range. How do I know when to start my course? Do they send me something in the mail? Can I begin my course at any time? Typically when students apply months in advance of the semester they are planning to attend, Admissions will send information regarding the ECU email and Bb. Students are responsible for finding out when the semester begins. Students should check both their email accounts and Bb the first day of class to get information from the instructors. DE students follow the same academic calendar as campus students. I graduated but have not received my diploma? Who should I call? Diplomas are mailed and usually require 6-8 weeks to arrive at the student’s permanent address listed in the Registrar’s Office. If after eight weeks the diploma has not arrived, contact the Registrar’s Office at 252-328-6524. Will my diploma have DE on it? All diplomas are identical whether you are a DE student or a campus student. Distance education does not appear on the diploma. How do I drop a DE course? To drop a DE course, contact Student Services in the Div Cont Studies at 252-328-9206. As a DE student, can I use the Rec. Center? DE students do not pay activity fees or student health fees and therefore do not have free privileges at the Student Rec Center or the Student Health Center. Students may pay a separate membership at the Student Rec Center and students may also visit the Student Health Center and pay a fee for medical treatment. I need to call several places on campus so how can I find telephone numbers on the website? An index locator is available at: http://www.ecu.edu/cs-ecu/links_index.cfm The index is a wonderful tool and is also direct web link. If I’m getting FA, who do I call? For questions regarding your FA, contact the Financial Aid Office. Phone, Fax, and General E-mail (252) 328-9379 (252) 328-9399 (fax) faques@mail.ecu.edu Be sure if you are a DE student receiving FA, that you contact the Business Office at 252-328-9329 to have your tuition account coded for FA. This will secure your course until the FA payment arrives. This is my first class online and I have no idea what to do or how to get started? http://www.ecu.edu/cs-acad/options/steps.cfm Where is the Self-Help Building located? 301 Evans St. Greenville, NC How may I pay for my DE courses?
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