Information from ECU Business ServicesWelcome to East Carolina University! ECU Business Services is a multi-faceted unit with departments offering programs and services for the campus community. Our departments focus on efficiency, convenience, customer service, and maintaining high standards for ECU. Please feel free to call on any of our departments to assist you! The Business Services web site, www.ecu.edu/services contains links to all of our departments. Below you will find some quick tips and information to help acquaint you with some of the programs and services we provide.
Dowdy Student StoresTextbook Requisition MandateFederal mandates under the HEOA (Higher Education Opportunity Act) require faculty to submit textbook information for each course early in the semester prior to the semester in which it will be taught. Each year, ECU must also report to the UNC General Administration the percentage of ECU faculty who turned in their textbook requisitions/adoptions for the upcoming term. Therefore, it is extremely important to make every effort to submit textbook requisitions as quickly as possible. Instructions for Online Textbook Requisitions are sent to new faculty, and posted online.The university is required to have a minimum of 90% on-time requisitions/adoptions. Courses where there is NO BOOK should be identified as well, since these courses count in the calculations. As standard protocol, all deans and the Provost’s Office are sent a list of faculty who submit textbook requisitions on time. Online Textbook Requisitions:A link for instructions on how to requisition your textbooks online is below. Your academic department office administrator should have paper forms if you prefer that method. Please watch your email for important deadlines each semester.Online Textbook Requisitioning Instructions: www.ecu.edu/cs-admin/studentstores/Faculty/Requisitions.cfm Textbook Contacts:Katherine Burney, Textbook Manager: burneyk@ecu.eduBarbara Ward Assistant Textbook Manager: wardb@ecu.edu Textbook Rentals and Half-Back Guarantee Initiatives:In addition to stocking a large number of used textbooks, ECU Dowdy Student Stores offers two other cost-saving options for a selection of textbooks. Textbook Rental or Half-Back Guarantee is available for a selection of textbooks. With In-Store Rental, students complete a rental agreement, rent the textbook, and return it at the end of the semester. With the Half-Back Guarantee, students purchase the book and are guaranteed at least 50% of the purchase price back in cash at the end of the semester.Faculty are strongly encouraged to consider using a textbook for two years so that one of these cost-saving initiatives can be used and making the Student Store aware of this, so that students can take advantage of this opportunity which basically cuts the cost of the textbook in half. The textbook cannot be bundled with CDs or Internet access codes to be included in this program. For more information, contact the Textbook Department at Dowdy Student Stores, (252) 328-6731. We hold special Book Buyback hours and locations on campus at the end of every semester to buy back textbooks not only for ECU, but also for NC State, Carolina, and Follett wholesale textbook company. Course Packs:Course Packs are a compilation of materials from books, journals, and/or your own worksheets or information, produced through a cooperative effort by ECU Dowdy Student Stores and University Printing & Graphics' Rapid Copy Centers.Links below provide information and instructions for compiling, ordering, and producing a Course Pack. Additional course materials can also be produced including CDs and DVDs. If at any time you have questions or concerns, please contact the Course Pack Coordinator, Shirley Johnson, at (252) 328-6731.
Contact:Shirley Johnson, Coursepack Coordinator: johnsonsh@ecu.eduDoug Hill, Rapid Copy Center Supervisor: hilld@ecu.edu Classes Needing Special Tools and Supplies:The Art and Supply Departments at the Dowdy Student Stores stock typical school supplies and a wide variety of specialty supplies for students of art, music, medicine and more. Kits can be created to include all the basic supplies needed for particular course. If your course requires special tools or supplies, please contact Woody Edwards at the Dowdy Student Store in the Wright Building, (252) 328-6731, or Sue Faircloth at the Medical Bookstore, (252) 744-3450.Supplies Contacts:Woody Edwards: edwardsw@ecu.eduSue Faircloth (Medical): faircloths@ecu.edu Computer Software:The Dowdy Student Stores' Computer Department offers a wide variety of computer hardware, software, and peripherals at a terrific education discount. Numerous software programs are available in an academic version at a fraction of the regular retail price. A list of available software is listed online: www.ecu.edu/cs-admin/studentstores/Computers/Software.cfmIf your course requires software not listed, please contact Chance Kornegay at the Dowdy Student Stores Computer Department for assistance, (252) 328-6731. Computer Department Contact:Chance Kornegay: kornegaych@ecu.eduRegalia:Faculty are encouraged, and sometimes required, to attend official university functions such as Convocation and Commencement, and wear academic regalia. Rental regalia is available through the Dowdy Student Stores for these functions. Custom regalia can be ordered through a partnership with Oak Hall Co. Watch your email for campus visits by a sales representative from Oak Hall, with special discounts on custom regalia orders.For more information, or to place an order for regalia rental or purchase, visit the Customer Service Counter, just inside the Student Store entrance. Call Frances McDaniel or Betsy Everett for more information, (252) 328-6731. Scholarships:Owned and operated by ECU, the Dowdy Student Stores gives its profit back to the university through a variety of scholarship contributions and support of campus programs. The Dowdy Student Stores contribute more than $350,000 annually to fund merit scholarships, athletic scholarships, and medical scholarships.In addition, textbook scholarships are awarded through competitions such as academic departments submitting the highest percentage of textbook requisitions on time; as well as random drawings during New Student Orientation. Special Events:Dowdy Student Store staff is available to help with special events such as author signings. The stores run souvenir concessions at ECU Pirate Athletic events, and hold many promotions and sales throughout the year. Each semester a Graduation Expo is held, where seniors can pick up their cap and gown, order a class ring and commencement invitations. Departments wishing to promote to Seniors are also invited to host an information table at these events.Announcements about Dowdy Student Store activities are typically made through the campus email system, as well as on our web site and Facebook. Special Order Apparel and Other Imprinted Products:Occasionally a department or program will want to order embroidered shirts, imprinted pens, presentation folders, or other items. East Carolina University has stringent guidelines for the use of trademarked logos and name. Numerous vendors are authorized by the Collegiate Licensing Corporations (CLC) to produce imprinted, embroidered, or engraved merchandise. The Dowdy Student Stores serve as the campus contact to order specialty goods. Contact John Palmer, Merchandise Manager, for assistance, (252) 328-6731.Computer Department Contact:John Palmer: palmerj@ecu.eduTextbook Loan Program:Through a partnership between ECU Vending and the Dowdy Student Stores, the Business Services Textbook Loan Program allows eligible East Carolina University employees to borrow required textbooks for classes taken at ECU for themselves and eligible family members. In order to participate in the program, specific criteria must be met and a Textbook Loan Form completed for each term. Strict deadlines are set for applying to participate in this program. Full details and downloadable application form are available online:www.ecu.edu/cs-admin/studentstores/TextbookLoan/index.cfm Contact:TextbookLoan@ecu.eduStudent Store Management:Bryan Tuten, Interim Director: tutenb@ecu.eduECU Dowdy Student Stores Wright Building & Brody Building www.studentstores.ecu.edu 252-328-6731 Toll-free 1-877-499-TEXT ECU 1 CardAll faculty, staff, and students are required to have an ECU 1 Card as their identification. The ECU 1 Card Office is located in room G-521 of the Old Cafeteria Complex. There is also satellite office located in Brody GE-101 on the Health Sciences campus. Current Uses:
Contacts:Main Campus 1 Card Office: (252) 328-2673Brody 1 Card Office: (252) 744-2261 Purchasing/Materials ManagementECU Materials Management has the exclusive responsibility for all purchase contracts entered into for the university, and processing all purchase orders. This authority covers all supplies, materials, printing, equipment and services. The Department of Materials Management is comprised of the Purchasing Office, Central Stores & Receiving, Fixed Assets, Medical Storeroom, ProCard Office, and Surplus Property. Your department chair or dean's office can give you more information about purchasing for your department, ordering supplies, etc. For basic purchasing guidelines and details about purchasing at ECU, visit the Materials Management web site: www.ecu.edu/purchasing. Central Stores & ReceivingCentral Stores and Receiving manages the sale of office supplies, furniture, maintenance-type supplies such as plumbing, electrical, building supplies, grounds, garage and automotive, heating and air conditioning, and housekeeping supplies. They also stock batteries, lamps, and ballasts for your convenience. Ordering is done through the PORT purchasing system. See your departmental office for guidelines and instructions for ordering supplies.If you have any specific questions, call: (252) 328-9940. The ECU Medical Storeroom is located in the Brody Building, room GW-56, which is a part of the School of Medicine and Pitt County Memorial Hospital complex. The Medical Storeroom furnishes medical and scientific supplies, gases, maintenance and housekeeping items to University departments or any state-funded (NC) organization. Ordering from the Medical Storeroom is also done through the PORT purchasing system. See your departmental office for guidelines and instructions for ordering supplies. If you have any specific questions, call (252) 744-2241 or (252) 744-2249. ProCard (Corporate Visa)The ECU purchasing card (ProCard) is a corporate Visa credit card in which the liability rests with the University instead of the individual cardholder; however it is under your name and responsibility. Upon approval of the Department Chairperson, a ProCard is issued in the designated individual's name to streamline the purchasing process by allowing credit card purchases of low dollar goods and services. Strict guidelines and restrictions apply.Questions may be directed to the ProCard staff, (252) 328-6434. Detailed information is available online at: www.ecu.edu/purchasing/pcard/ProCardHome.cfm. Surplus PropertyIs your office in need of a desk, table, lamp, file cabinet? The Surplus Property warehouse is a great place to start when no funding is available to furnish your office! Items in Surplus can be transferred to your department, and transported by Moving Services to your office. Appointments are available on Mondays and Tuesdays from 8:30 am - 11:30am and 1:30pm - 4:30 pm. Please call 328-9941 for appointments and any other questions you may have concerning surplus property.Looking for used and/or unusual items? ECU Surplus Cash Sale Store has a unique variety of used items available for purchase. A public preview is held the first and third Wednesday of each month, 1 pm - 3 pm, and public sale the first and third Thursday, 8:30 am - 11:30 am. Cash only and all sales are final. Small items are cash and carry. Large items must be picked up by 11:30 am on Fridays. The Cash Sale Store is located at 1104 Clark Street, Greenville. University Printing, Graphics and Mail ServicesBusiness Cards, Stationery, and Other Printing and Copying:University Printing and Graphics, located in the Harris Building, 2612 E. Tenth Street, is a full-service printing and mailing facility. Printing orders can be placed in person or online through our Web site: www.ecu.edu/upg
Rapid Copy Centers are located in the basement of Joyner Library and in the Harris Building, 2612 E. Tenth Street. Walk-in service for quick copies, as well as high-volume orders for copying, collating, binding, laminating, etc. is available. A signed requisition is required for payment that must include the departmental account number. Cash or personal checks are also accepted. Contacts:CopiServ Copier Management: (252) 328-2326University Printing & Graphics: (252) 737-1301 Library Copy Center: (252) 328-0458 Rapid Copy Center: (252) 737-1301 Website: www.ecu.edu/upg/ Mail Services:Every department at ECU has a mail stop number associated with it. To find your mail stop number, go to the ECU home page and type your name in the search box in the upper right corner. Select the “People” search option. Your information should be displayed on the screen, including your mail stop number. If your information is not displayed, it may be that you have not yet been entered into the system and need to try again later. You can use this same process to find mail stops and phone numbers for colleagues. Another option is to use the ECU Directory Web site: www.ecu.edu/cs-ecu/email_phone.cfm to search for this information.On the main campus, mail is delivered to and collected from university departments, Monday through Friday. A Customer Service mailing counter handles personal and university-related business transactions such as buying stamps and mailing packages. The Customer Service mailing counter is located in Building 43 on Founders Drive. The entrance is adjacent to Umstead Hall. On the medical campus, or west campus, mail is delivered weekdays to departmental mail boxes or is picked up at the mail room located in Brody GE-90. Contacts:Mail Services (East): (252) 328-6091Mail Services (West): (252) 744-2306 |
