Office of Academic Affairs
New Faculty Orientation

BlackBoardIT Help DeskPirateIDIndexEmail and PhoneOneStopCalendarAccessibility
Installation of Chancellor Staton, UNC BOG Award for Excellence in Teaching recipient Patricia Clark, group of Living-Learning Community students
Photo Information: Left - Installation of Chancellor Cecil Staton March 24, 2017; Middle - 2017 UNC BOG Award for Excellence in Teaching recipient Patricia Clark of the School of Theatre and Dance; Right - group of students in the Living-Learning Community housed in Garrett Residence Hall

Learning Management System

The New Faculty Orientation Planning Committee and the Office for Faculty Excellence have developed a Blackboard site where you can see how Blackboard works and discover a wealth of information which we hope you will find helpful. If you wish to visit the New Faculty Orientation Blackboard site prior to obtaining your ECU email address, you can do so by using newfaculty as both the username and password.

Blackboard (Bb) is a virtual learning environment that enables instructors and students to share learning resources electronically, communicate and collaborate, and evaluate student progress. Blackboard was implemented at ECU in 1999. Through Blackboard students can read/download information and participate with the communication and student tools that have been enabled by the instructor. Instructors can control their individual Bb sites by adding, modifying or deleting content, enabling or disabling tools, setting up blogs, journals, wikis, groups, or discussion boards, and creating surveys and quizzes.

Blackboard is a web-based platform. Students can only access Blackboard courses in which they are enrolled. Blackboard student enrollment is done automatically through the Registrar's Office.

ALL course sections offered at ECU have an individual Blackboard site ready for content to be added. If you need to merge course sections or copy course content, please visit Access to the Blackboard system is limited to members of the ECU community. It is up to faculty to make their courses available at the beginning of each semester.

There will be occasions when faculty need to enroll additional course members for peer review, accreditation, sharing course content, inviting a guest speaker, etc. When faculty or ITCS Administrators add additional participants to a course, they must select the appropriate course role and ensure compliance with the provisions of FERPA. Please visit this web page to view the recommendations and privileges of course roles:

Support options

The Blackboard Team has a selection of ways to provide support for faculty and students:
  • To contact the Blackboard team: If you have an immediate need, please submit a Blackboard Service Desk Request or call the IT Help Desk at 252-328-9866.
  • Online support: In addition to live support, the Blackboard Team maintains a blog site to provide faculty and students with instructional videos and PDFs on the tools and features in Blackboard, hints & tips, and updates. Access the Blackboard Blog at
  • Training opportunities: Training sessions for Blackboard are provided by the Blackboard support team. The Blackboard Overview and Grade book sessions are recommended for faculty new to Blackboard or those who need a refresher course. Cornerstone, ECU's Employee Training System, is the portal where faculty will find training sessions for Blackboard (and other platforms, tools, and courses). To view the training sessions, log in using your Pirate ID and passphrase. Bookmark the Cornerstone portal to revisit the training calendar and look for new sessions.

Additional assistance:

  • The academic unit Instructional Technology Consultants provide one-on-one training and consultants are experienced in the use of Blackboard.
  • The Austin Walk-in IT Help Desk (formerly the Technology Resource Center) is a central location for faculty and staff to receive walk-in one-on-one IT consulting support and access to technology resources. The Walk-in IT Help Desk is located in Austin 103.