Frequently Asked Questions
QUESTION 1: How do I access the Web sites for Personal Information, Registration, Dropping and Adding Classes, Accessing my Bill, Viewing my Class Schedule, Applying for Financial Aid, and determining which books are needed?
Answer: Go to OneStop and click on the Tools tab located at the top of the page. Next, click on the Banner Self Service link located on the upper right-hand corner of the screen. Click on the Main Menu link followed by a click on the Personal Information and Student Financial Aid link. Choose from one of the available options.
QUESTION 2: How can I find out about the status of my application?
Answer: The Status of your application can be obtained online at the Admissions website. Please give two weeks processing time before checking your status after submission. You must retain your created Login ID and PIN to use this feature. For incomplete applications contact the Graduate School by phone 328-6012 or email gradschool@ecu.edu . If your application status shows Completed, please contact the Director of the Graduate Program of the program for which you applied.
QUESTION 3: What is my ECU (Banner) ID?
Answer: If you are a new student, you should receive a letter in the mail stating your assigned Banner ID soon after your application has been processed. If you are already enrolled, simply log into OneStop and click on the Tools tab located at the top of the screen. Click on the “What is my ECU (Banner) ID?” link under the Banner category in the upper right hand corner of the screen.
QUESTION 4: How can I register, add or drop classes?
Answer: Log into OneStop, click on Tools, Banner Self Service, then Student and Financial Aid. Next, click on Registration to get to the Look Up Classes and Add or Drop Classes options. Click on the link that corresponds with the action you are trying to accomplish. If you encounter difficulties, contact the ECU Help Desk at 328-9866. For additional help go to the Help Desk Web site.
QUESTION 5: How can I submit an on-line application?
Answer: Go to the Graduate School Homepage. Click on either the Apply On-line icon or the Step-by-Step icons located on the bottom left side of the screen and follow the instructions provided. Please retain your login and pin so you may log back on and check the status of your application.
QUESTION 6: Where do I find Academic Program application deadlines?
Answer: Go to the Graduate School homepage. Click on the Application Deadlines link on the left side of the screen.
QUESTION 7: What is the minimum test score (MAT, GRE, GMAT) required for admission?
Answer: ECU does not publish minimum test scores for admission. The Graduate School seeks to admit students who show evidence of being able to succeed in and benefit from academic programs of the rigor offered. Admission decisions are made at the program level and are based on multiple criteria indicative of preparation, performance and potential. For more information about program-level admission requirements you are encouraged to contact the Director of the Graduate Program in which you are interested. Use this link for a comprehensive list of graduate programs and contact information http://www.ecu.edu/cs-acad/gradschool/programs.cfm .
QUESTION 8: What do I do if there is a Hold Tag on my record?
Answer: Log onto OneStop and click on the Banner Self Service link under the Tools tab. Click on the Student and Financial Aid link, then Student Records. You should now see the option to View Holds. This link will show you any holds that you currently have on your record.
QUESTION 9: How can I find out more about a graduate program?
Answer: Go to the Graduate School homepage. Click on the Academic Programs link on the left side of the screen to see a list of graduate degrees offered. Use this link for a complete list of graduate programs and additional info.
QUESTION 10: How can I find information on the availability of graduate assistantship?
Answer: Go to the Graduate School homepage. Click on the New and Current Students tab then click on Financial Assistance. This page has general information about graduate assistantships. Please contact your individual program director for further information.
QUESTION 11: How can I find out more about the availability of tuition remissions?
Answer: Go to the Graduate School homepage . Click on the New and Current Students tab then click on the Financial Assistance link. For additional information, contact your individual degree program coordinator.
QUESTION 12: What are the formatting requirements for theses and dissertations?
Answer: Go to the Graduate School homepage and click on the New and Current Students tab. Next, click on Thesis and Dissertations. This will provide you with general information regarding the formatting requirements for theses and dissertations. For additional information, contact the Graduate School Office Assistant at 252-328-5792.
QUESTION 13: What can I do if I forgot my password for my on-line application?
Answer: Contact the Graduate School at 252-328-6012.
QUESTION 14: I have not been enrolled in the Spring and/or Fall semester, how can I be readmitted?
Answer: Go to the Graduate School homepage where you apply online by clicking on the Apply Online Icon. Select Readmit for the application type and press the Continue button to fill out the application.
QUESTION 15: What if my residence status is incorrect?
Answer: If you filled out the Residence Form with your application and feel that you were wrongly classified as out of state, call us at (252) 328-6012. If you have not filled out a Residence Form, go to the Graduate School homepage and click on the Download Application Forms icon on the left side of the screen. Find the Residency Form link under Option 3: Other Application Forms and click on it to download the form. Complete the form and fax it to the Graduate School at 252-328-6071.
