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Business Process Review Resources and Tools


Below, you will find a set of common templates we use during a BPR project.

BPR documents:
•    IGOE
•    Fishbone Diagram
•    Swim Lane flowchart example
•    Critical to Quality template 

Project management materials:
•    PMBOK matrix
•    Project Charter template
•    Project Management Plan
•    Project Sponsor Responsibilities
•    Project Status Report
•    Gantt chart

Business Process Review Training
We have two different training options available to the university community. 
Business Process Review Fundamentals workshop covers the following topics:
•    Team work and facilitation skills
•    Intro and history of quality
•    Project planning, organization, and reporting
•    Current state process mapping
•    Root cause analysis
•    Critical-to-Quality factor identification
•    Process analysis / consensus building
•    Future state process mapping
•    Business case development and presentation