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Special Initiatives

The Office of Institutional Planning is involved with a variety of special programs designed to assist ECU in providing the best educational experience possible to our students.   Some of our special initiatives are briefly described below:

Knowledge Management
Funds from Title III Strengthening Institutions Grant have been used to create a comprehensive Enterprise Knowledge Management System to provide the data and information needed to make decisions in support of student success.

Working in conjunction with the University Registrar’s Office, funds from the Title III Strengthening Institutions Grant have been used to begin to establish a student success and support structure to review and to issue regular reports on course scheduling as it relates to whether courses required for graduation are offered on a timely basis and with an adequate number of sections and seats.  ECU is currently updating its classroom scheduling policy and developing processes and systems to fully leverage the DegreeWorks system, a computerized degree audit program and academic advising tool designed to assist students and advisors in planning and managing progress towards degree attainment.

Baldrige Model for Performance Excellence in Education
In 2010, the Office of Institutional Planning adopted the Baldrige Model for Performance Excellence, a proven, sustainable quality assurance program to advance ongoing, data-driven strategic planning and continuous improvement in support of student success.  In 2011, East Carolina University submitted an application for the Baldrige Criteria for Performance Excellence in Education and is using the 2011 Baldrige Feedback Report to support and advance institutional effectiveness.

What are the Baldrige criteria?
The Baldrige Criteria is comprised of seven interdependent and interrelating self-assessment categories.  

1.    Leadership
2.    Strategic Planning
3.    Students and Stakeholders
4.    Data, Information, and Knowledge Management
5.    Workforce
6.    Operations
7.    Results

What are the Baldrige characteristics?
The Baldrige Education Criteria focus on five key characteristics that high-performing educational organizations should focus upon. 

•    Student learning and process outcomes
•    Customer-focused outcomes
•    Workforce-focused outcomes
•    Leadership and governance outcomes
•    Budgetary, financial, and market outcomes.