Frequently Asked Questions (FAQs)
Do I have to make an appointment?
While many students choose to make an appointment to ensure they see a consultant, it is not a requirement. However, keep in mind that we have a limited number of consultants each hour and appointments are highly recommended.
What kind of work can you help me with?
Consultants can help students at any stage of the writing process (pre-writing/brainstorming, early drafts, later drafts, and revisions) and with any English 1100 or 1200/2201 assignment.
Can you help me with writing outside of English 1100 or 1200/2201?
While The Bate Center is specifically for discussing writing in English 1100 and 1200/2201, students who want help with work in other courses can visit the University Writing Center in Joyner Library.
What should I bring to my appointment?
We encourage you to bring pen/pencil and paper or a computer as well as any materials related to your assignment. This may include your syllabus, assignment sheet, drafts, and notes or outlines.
How long do appointments last?
Most appointments last 30-45 minutes depending on what you want to discuss with your consultant.
Will you proofread my paper? Can I just drop it off and come back later?
The Bate Center is designed to help you learn and practice proofreading strategies and tips to make your work stronger. For these reasons, we are not a proofreading service, and you may not drop off your writing to be edited by a consultant. The proofreading and revision process you will go through with your consultant will help you gain a better understanding of your own work.
What happens in a session?
Though each consultant works a bit differently, you can expect to discuss your assignment, to read your essay, to identify areas where improvement may be possible, and to discuss strategies you can utilize in your writing process.
Can you help me with grammar? What about my thesis?
While The Bate Center is not a copy editing service, we are happy to help students who express a desire to learn more about grammar. Often, once a tutorial is underway, the tutor will note issues other than grammar that will also warrant the student's attention and focus on those areas as well. Consultants can discuss all aspects of writing with students, including grammar, theses and conclusions, organization, and big-pictures ideas.
Will you tell me what grade you think I'll get on my paper?
No. Consultants will not tell you what grade you may/may not make on your writing and cannot make speculations about grading. Every instructor and faculty member has different grading criteria.
How often can I make an appointment?
Students can make appointments as often as necessary, and standing weekly appointments are encouraged. However, keep in mind that writing consultations are discussions about writing strategies and students often need time to implement these strategies before their next session.
Can I see the same consultant at each session?
Yes! If you'd like to see the same consultant at each session, feel free to simply ask for them by name when you make an appointment or schedule your own appointment with that consultant.
What if I don't want to see a particular consultant again?
We realize and respect that some students feel more comfortable working with certain consultants and less comfortable working with others. If you'd prefer not to see a particular consultant, you can speak to the Administrative Assistant about seeing someone else. Your requests are always valued and respected and will be kept confidential. You can also schedule your own appointments at ecu.mywconline.com with the consultant of your liking.
What if I can't attend my session or need to reschedule?
You can easily cancel or reschedule your appointment on your own at ecu.mywconline.com, by calling The Bate Center at 328.6399, by e-mailing us at email@example.com, or by speaking to a Bate Center staff member in Bate 2005.
My professor wants to know what we talked about in our session, can you call him/her?
Each time you visit The Bate Center, consultants can email reports to your professor that highlight the work you and the consultant accomplished during your session. If you do not wish to have a visit report sent to your professor simply notify your consultant before you leave and he/she will honor your request.
Why would I want to send a report to my professor?
There are several benefits for this. First, your professors want you to learn, exceed and grow intellectually and the work you accomplish in The Bate Center offer both you and your professor the opportunity to see this happen! Second, your visits to The Bate Center demonstrate academic initiative, a willingness to collaborate with others, and desire to produce good work.
How can I have my report sent to my professor?
Consultants will email each session report directly to your professor upon your request.
How do I make an appointment?
The best way to schedule an appointment is to call The Bate Center (252) 328-6399 or use our online appointment system at ecu.mywconline.com. You can also stop by in person and schedule an appointment 2005 Bate.
Do I have to pay to use The Bate Center
NO! The Bate Center is a comprehensive resource designed specifically for you…and its totally free – take advantage of it!
Who works in The Bate Center?
Our consultants are graduate students who are currently receiving advanced training in various aspects of English and language studies. All consultants are required to conduct research that is related to The Bate Center which provides a rich, research-based learning environment for you, the consultants and faculty.
Can I get help for a friend or family member?
Because of the questions and conversations that we have during sessions, we can only work with the actual writer of the paper. If your friend is in English 1100 or 1200/2201 encourage him/her to make an appointment. Or, if it is for a different course, tell him/her to contact the University Writing Center (252) 328-2820.
What happens if I don't cancel and then don't show up to my appointment?
You will be marked as a no-show. After 3 no-shows you won't be able to schedule any more appointments unless you contact Dr. Caswell.
What happens if I am late to my appointment?
We will wait 10 minutes, and after 10 minutes we will take any students waiting for a walk-in appointment and you will be advised to reschedule.
What is the No-Show Policy at The Bate Center?
We ask that you make every effort to call the writing studio in advance to cancel, reschedule or to notify us if you are going to be late for your appointment. If you do not show for three appointments, the system will auto-lock you out from making anymore appointments and you will need to talk to the Writing Center Director in order to regain the privilege to the studio. The Bate Center is a professional organization designed and committed to helping you succeed so we ask that you treat your appointment scheduling and consultants with professional courtesy.
Frequently Asked Questions for Online Sessions
What are online sessions?
Online sessions are tutoring sessions that take place in real time via a computer using whiteboard technology.
How do I schedule an online session?
You use the same process to sign up for a face to face session, only you look for consultants that have online next to their name. There will be a choice to meet online when you schedule with one of those consultants.
Who can sign up for online sessions?
Anyone in English 1100 and 1200/2201 can sign up for online sessions. They were initially designed to serve DE students, but we found that other students benefit from them as well.
What happens during online sessions?
Some of the same things happen online as they do in the face to face session. You'll be able to upload your paper into the work space. One of the consultants can help you do this if you get stuck. Then you and the consultant chat back and forth about ways to improve your paper and writing.
Do you need special software for online sessions?
Nope. Just a reliable internet connection and a web browser. The rest of the program runs through WCOnline.