Human Resources
Staff Development & Training

Course Registration1Staff Development ProgramsDepartmental ServicesSelf Guided LearningAdditional Resources
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Departmental Services title
We encourage and promote development activities for groups of people in departments and sections, where this is possible and meets your particular needs.

We're sometimes able to link people from different departments and sections together around common themes. This can be a very effective way to get people across the University together, while also making sure you receive the level of customized training you require.

We can offer support in a number of different ways:

  • advise and act as broker with relevant internal expertise and set up your training
  • design something for you from scratch
  • tailor any of our existing courses or programs for you
  • liaise with external providers
  • refer you to a more appropriate source of help
  • team building and development

Initial consultation and needs analysis

We will always suggest an initial consultation with you to help clarify what you want, how this supports your departmental plans and the overall institutional strategy.


With your objectives in mind, we'll prepare a draft proposal for you. Once you have had the opportunity to review the proposal, we'll discuss it with you and refine it if necessary.


We'll arrange the logistics of your event or program with you, including venue and dates. Usually, we'll provide all the materials. If there are costs to cover (such as venue and catering), we'll discuss this with you as part of the proposal.

Evaluation and impact assessment

An essential part of any developmental process is feedback and evaluation. We'll provide a summary report of collated outputs, evaluation forms and in the case of longer programs, we'll use the feedback during the program to make improvements as we go. Afterwards, we'll continue working with you to assess the impact of the learning that has taken place and plan further activity if required.

To request Consulting and Custom Training services for your unit or Department, please complete and submit the Organizational Development Request Form.