PUBLIC SUPPORT OF EDUCATIONAL PROGRAMS
East Carolina University is a publicly supported institution. Tuition payments and other required student fees meet only a part of the total cost of the education of students enrolled. On the average, for each full-time student enrolled in an institution of the University of North Carolina, the State of North Carolina appropriated $12,868.00 per year in public funds to support the educational programs offered.
The University of North Carolina Board of Governors adopted a plan to make tuition and fee rates for the undergraduate North Carolinians predictable and affordable. Pursuant to the Plan, the maximum rate of annual increase for campus-initiated tuition and general fees (Athletics, Health Services, Student Activities, and Educational and Technology Fees) for undergraduate resident students is 6.5%. Specific information, including maximum allowable increases in tuition and fees per academic year by UNC campuses is available at www.northcarolina.edu/finance.
Tuition and fee rates included in the bill are based on rates approved by the Board of Governors in February 2011. G.S. 116-11(7) requires that the Board of Governors set tuition and required fees at the institutions, not inconsistent with actions of the General Assembly.
Students and parents can also find detailed information concerning the total cost of college by visiting the College Affordability Estimator or www.cfnc.org.
eBilling
East Carolina University’s Electronic Billing (eBill) system is the official means of generating tuition bills to enrolled students. ECU does not mail paper bills to student’s permanent home address. Students and their authorized users will receive email notifications from cashier@ecu.edu to their Outlook Live student email when a new billing statement is available for review online.
Students can gain access to the eBill system through OneStop at http://onestop.ecu.edu/ and should choose the “TUITION STATEMENTS AND PAYMENTS” link on the “Tools” tab. Once logged in, students will be able to make online payments, view and/or print billing statements, or review current account activity. Students will also be able to set up other individuals as authorized users, and these users will be able to view and print billing statements and/or make online payments. Authorized users can gain access to the eBill system by logging into https://epay-banner.ecu.edu/C20694_tsa/web/login.jsp.
Since the delivery method of student bills is through ECU’s Outlook Live student email, it is the student’s responsibility to check their ECU email for eBilling notifications so that satisfactory payment arrangements can be made by the deadlines posted in theUniversity’s Tuition and Fee & Payment Schedule Brochure for each semester.
It is also important to understand that the eBill statement will only reflect the charges and credits applied to a student’s account at the date the eBill was generated. If additional charges are incurred after an eBill statement has been generated, it is the student’s responsibility to monitor their financial account through the eBill system to ensure that there are sufficient financial aid/resources and/or payment to cover all charges on account. A partial payment will not secure a student’s class schedule.
Payment Options
The following methods of payment are accepted by ECU’s Cashier’s Office for payment of tuition, fees, housing and dining charges.
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Payment Type
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Payment Methodology
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Payment Location
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Cash
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In person
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Cashier’s Office
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Check
Money Order
Certified Check
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In person
US Mail
Other mail package delivery services such as UPS, etc
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Cashier’s Office
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Wire Transfer
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Bank Transfer
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N/A
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E-check
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On line only
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One Stop – Tuition Statements and Payment Option
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Debit Cards
PIN based only
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In person
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Cashier’s Office
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Credit Cards
American Express
Discover
Master Card
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On line only
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One Stop – Tuition Statements and Payment Option
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All credit card payments will be assessed a 2.75% convenience fee
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ECU DOES NOT ACCEPT CREDIT OR DEBIT CARD PAYMENTS
BY TELEPHONE, MAIL OR BY FAX
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Computer access is available in the Cashier’s Office and Cashier staff will be available to assist with the on-line payment process.
For more information about payment options, please reference the Cashier’s Office web page at http://www.ecu.edu/cashier.
Payment Plan
ECU partners with Sallie Mae Tuition Pay (previously referred to as Academic Management Services – AMS) to offer installment payment plans for payment of tuition, fees, on-campus housing and on campus dining charges. Payments begin June 1st and end on March 1st. There are 5 equal installments for fall and 5 equal installments for the spring, plus an enrollment processing fee. Students and parents can contact Sallie Mae directly at (800) 635-0120 to sign up for the plan.
Holds/Financial Obligations
Students and authorized users will be emailed weekly billing statement notifications. If a financial obligationis dueto the universityand has not been met by thespecified datefor each semester, a “hold” tag will be placed on the student account. A “hold” tag will prevent a student from obtaining transcripts or registering for any classes until the obligation has been satisfied.
View Holds On-line
Log into https://onestop.ecu.edu/onestop (OneStop) and choose the "SELF-SERVICE BANNER" link. You can confirm any holds on your account by drilling down to "STUDENT RECORDS" and "VIEW HOLDS".
Refunds
Refunds are handled by Higher One. Each registered student will receive an ECU Higher One Card. To receive a refund, you must authenticate your ECU Higher One Card. During this process, you will choose how to receive your refund money. To learn more about the refund options available through Higher One visit the frequently asked questions.
CONTACT INFORMATION:
Student Financial Services Call Center – 252-737-6610, 252-737-6886 or Toll Free (888) 331-5328
The Student Financial Services Call Center receives all telephone calls for the offices of Cashier and Financial Aid. Call center employees are trained to answer general questions. More complex questions are considered level 2 calls and will be handled directly by the Financial Aid and/or Cashier Office staff.
Cashier’s Office
The Cashier’s Office is located in the Old Cafeteria Complex, Room G120 and is handicap accessible. Normal business hours are from 8:00 a.m. to 5:00 p.m. Monday through Friday. Questions can also be emailed to cashier@ecu.edu. Tuition and fee rates are published annually and can be found on the cashier webpage or by clicking the following link http://www.ecu.edu/cs-admin/financial_serv/cashier/tufee.cfm.
Financial Aid
The Financial Aid office is located on the second floor of the Old Cafeteria Complex, Room 2103 and is handicap accessible. Normal business hours are from 8:00 a.m. to 5:00 p.m. Monday, Wednesday, Thursday, and Friday and 9:30 a.m. to 5:00 p.m. on Tuesday. Statements reflect all “memo” and “authorized” aid. Any questions regarding Financial Aid can be emailed to faques@ecu.edu or students are seen on a walk-in basis in the Financial Aid office.
Campus Living Information (252) 328-4663
The Campus Living office is located in Jones Residence Hall, suite 100 and is handicap accessible. Normal business hours are from 8:00 a.m. to 5:00 p.m. Monday through Friday. Tuition Statements will reflect housing and dining charges and aredue in conjunction with the academic calendar. Any questions regarding housing can be emailed to housing@ecu.edu or students are seen on a walk-in basis in the Campus Living office.
Academic Calendar
The academic calendar is the official calendar for the university and provides critical information about key dates throughout each semester.
