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Frequently Asked Questions for New Students




 


As an incoming freshman at East Carolina University, can I have a vehicle?

Where can I park my car?

Can I park outside the buildings where I attend class?

What happens if I park somewhere other than the lot(s) designated on my permit?

How long do I have after parking my car in an unauthorized zone before the Parking Control Officers give me a ticket?

How much are the parking fines?

How many parking tickets can I have?

How do I pay the parking tickets?

Do the parking tickets affect anything else on my record?

But what if I didn't do it?  My mom/boyfriend/dog was driving my car and parked in the Chancellors space.  

Under what circumstances will my car be towed?

Who tows my car?

How do I find and pick-up my vehicle?

Under what circumstances can I park in an area not designated by my permit?

I am moving in or out of my dorm.  Can I park outside without a permit for just a few minutes?

I am a disabled student.  How do I park at East Carolina University? 

I don’t think my ticket was fair.  Can I appeal it?



As an incoming freshman at East Carolina University, can I have a vehicle?

-           Sure, why not.  But if you plan to park your vehicle on campus in any zone other than a metered space, you must purchase a parking permit. 

Where can I park my car?

-           If you’re a freshman with less than 20 credit hours, you’ll have to park in the Freshman Parking Lot on Dickinson Avenue after you buy a permit.  It’s the D zoned freshman parking area located about 2.5 miles from main campus.  The ECU transit busses stop by regularly to pick you up – you won’t have to wait long for a ride.  We keep this lot locked at all times for your safety – you must present your valid ECU OneCard to gain access. 

-           This lot closes in May and re-opens one week before the start of the Fall Semester in August. 

-          On the other hand, if you’re a freshman with more than 20 credit hours, you can purchase a B2 zone permit if your dorm is on core campus, or an A2 zone permit if your dorm is on College Hill.  These permits allow you to park outside designated dorms.  After hours and on weekends, you can park in most other lots too – all A zone lots allow parking of A, B, and C permits after 3:00 or 7:00 P.M.  Just check the signs at the entrance of each lot to know what time other permits can park there.  You can also view all the 7:00 P.M. lots here.  This policy generally allows you and your professors to park very near appropriate buildings for night classes.

-          Good news if you’re parking in the Freshman Parking Lot on Dickinson Avenue – you can park in other lots on weekends too – it’s just that during the week, you’ll have to keep your car in the Dickinson lot.

Can I park outside the buildings where I attend class?

-          Not necessarily.  If you park over in the Dickinson Lot, you can’t park anywhere else on campus (except for metered spaces) during the week.  If you have an A2 or B2 permit, you can park in other lots after hours and on weekends – check the signs at the entrance to the lots to know what the times are.  You can see the 7:00 zones here.  Weekends start at 3 P.M. Friday and go through 7 A.M. Monday. 

What happens if I park somewhere other than the lot (s) designated on my permit?

-          More than likely, you’ll get a parking violation.  There will be a fine depending on the offense – and you can pay it at the office on Tenth Street or online at OneStop.  However – if you park in an A zone, you will be subject to towing after your first violation.

How long do I have after parking my car in an unauthorized zone before the Parking Control Officers give me a ticket?

-  We get this question a lot and we’re never quite sure what to say.  The Department staffs eight professional officers to enforce parking regulations on campus – year round.  They work in designated zones – and honestly, there is no guarantee that you will or will not receive a ticket.  However, virtually all East Carolina University students agree that the Parking Control Officers are very observant and rarely miss an unauthorized vehicle.

How much are the parking fines?

- The parking fines vary based on the infraction, but the most common infractions are their fines are: overtime meter ticket; $15.00, vehicle parked in unauthorized zone; $20.00, unregistered vehicle ticket; $35.00.

How many parking tickets can I have?

-  Well, if you have more than three unpaid parking tickets, your vehicle may be placed on the tow list.  Your car will then be subject to towing if it is parked anywhere on campus, regardless of whether you are parked legally in your own lot or not.  If you have more than 12 tickets in a 12 month period, paid or unpaid, your permit may be suspended and your car will be towed from campus, even if you are technically legally parked in your own zone or in a metered space. 

How do I pay the parking tickets?

- You can pay them online through OneStop, or you can pay them in person at the Parking and Transportation office on Tenth Street with cash, check, or credit/debit (Visa/MasterCard).  If the ticket is not paid or appealed within 10 days, a $5 late fee will be added to the ticket.  The Parking and Transportation office offers an overnight drop box at the office on Tenth Street. 

Do the parking tickets affect anything else on my record?

- As soon as you receive a ticket – that is, as soon as the Parking Control Office puts your infraction in the computer – your official University record is tagged.  If you don’t pay the fees, your schedule for class registration will be held and your transcripts will not be released until the fees are paid.  Even if you graduate, if you still owe fines to Parking and Transportation, the University will not release your transcripts. 

But what if I didn’t do it?  My mom/boyfriend/dog was driving my car and parked in the Chancellors space.  

- East Carolina University Parking Control Officers check the DMV database every time they write a ticket to make sure that the vehicle they are writing a citation for is registered to you, your spouse, a family member, or a parent or guardian.  In the event that the vehicle is, in fact, owned by one of these people, they will issue the ticket – and you will be responsible for paying it.  So make sure that whoever might be driving your car understands that you are responsible for any parking infractions received on campus.

Under what circumstances will my car be towed?

- If you don’t have a permit and have received one citation for parking in an A zone, regardless of whether or not you have paid the citation, your vehicle will be towed if you park in an A zone again. 

- If you have three or more unpaid citations, your vehicle may be placed on the tow list and will be towed, regardless of where it is parked.

- If you have 12 or more citations in a year, paid or not, and you have received a suspension notice, your vehicle will be placed on the tow list. 

- If you park in reserved spaces, no parking zones, or fire lanes, your car can be immediately towed.

- If you park in a handicapped space or in the Student Health Services emergency spaces without proper authorization, your vehicle will be subject to immediate towing.

Who tows my car?

-          EastCarolina University has contracts with seven local towing companies.  These companies must meet strict regulations in order to contract with ECU, including certain low rate charges, 24 hour pickup, and a high level of professionalism.  Your vehicle will be safely towed to one of these seven companies and stored in a locked yard to await pickup. 

How do I find and pick-up my vehicle?

-          If your vehicle was towed from the ECU campus, you must come to the Parking and Transportation office on Tenth Street to pay the fine and receive a release form, which the towing company must have to release your car to you.  The office will inform you which company towed your car and how to get there.  All contracted towing companies must be within 1.5 miles of campus.  A representative of Parking and Transportation will be glad to escort you to the towing company, within business hours.  Once you arrive at the towing company, you may pay the towing fee and your car will be released to you.  ECU contracted towing companies are contracted to hold a very reduced rate for students, as well as offer 24 hours pick-up for vehicles. 

-          If you parked off campus and your car was towed by the Greenville Police Department, you have to go to the police station downtown to pick up your citation and your release form – then they’ll tell you where to pick up your car.  If you were towed off one of the side streets near main campus – you were most likely towed at the request of either the East Carolina Police Department or the Greenville Police Department.  You can call the offices to find out which department had your car towed. 

-          Greenville Police Department – 252-329-4335

-          East Carolina University Police Department (Main Campus) – 252-328-6787

-          East Carolina University Police Department (Brody Campus) – 252-744-2246

-          EastCarolina UniversityParking and Transportation – 252-328-6294

Under what circumstances can I park in an area not designated by my permit?

- B and C permits can park in A zone lots before 7:00 A.M. and after 3:00 or 7:00 P.M., depending on the lot. 

I am moving in or out of my dorm.  Can I park outside without a permit for just a few minutes?

- During official move in and move out periods designated by the University, the Parking and Transportation office will issue 30-minute loading permits designed to help you load your car as quickly and efficiently as possible.  The availability of these permits will be announced through your ECU e-mail and will be available from the Parking and Transportation office.

 

I am a disabled student.  How do I park at East Carolina University? 

-  East Carolina University is committed to offering reasonable access to the university community for those with physician documented disabilities as defined by the American with Disabilities Act.  If you have a physician documented disability, you will be issued a 30-day temporary permit until the Parking Accessibility Review Committee can review your application to insure disability requirements are met.  Official University disability policies are available here. 

 

I don’t think my ticket was fair.  Can I appeal it?

- We understand – yes, you can appeal.  You have a right to appeal a campus parking or traffic citation.  You must appeal the citation within ten days.  Just go to your OneStop online and click on Parking Citation and Appeals in the bottom right corner of the Tools page.  Once a decision has been made, they’ll send you a notice.  Please keep in mind that real people review each appeal individually – they don’t just get fed into a computer. 

- You can have four appeals during an academic year.  They don’t roll over every year.

- If you appeal one citation – every other citation you receive after that must be paid before you appeal again.  If the appeal is approved, Parking and Transportation will refund your money. 

            - Questions about the appeals process can be directed to Mrs. Susan O'Beirne at 252-328-1962.