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How to Pay Tickets


 

Citations should be paid within 10 business days.  Acceptable payment options are Visa, MasterCard, Discover, Check, Cash, or Money Order.  Citations can be paid in person at our office on 10th street, over the phone, or online via Pirate Port.  We also have an after hours drop box at our office.  Just like appealing citations, visitors of the university pay for citations online differently from ECU Faculty/Staff/Students.

ECU Faculty/Staff/Students

  1. Log on Pirate Port via https://pirateport.ecu.edu/portal/
  2. Click on the Tools tab and/or the little car icon in the purple navigation bar at the top
  3. If you click on the tools tab, then click on the Parking & Transportation link under Applications
  4. Under Your Parking Account, click on the option to "View Citations"
  5. Any citation ever issued to you will be listed along with its status. Click "Add to Basket" to the right of the citation you wish to pay.
  6. Follow the prompts to complete your transaction.

Visitors/Guests

  1. Log on Pirate Port via https://pirateport.ecu.edu/portal/.
  2. Click on the Parking & Transportation link under the Public Applications box.
  3. Under the Guest Login page, you will see two links within the paragraph just above the email and password boxes.
  4. Click on the appropriate link in that paragraph for your needs:
    • If creating a new account, click on create one and create a unique user id for yourself and fill all your information out; click "Create account"
  5. Do not click on the "Home" button.  Instead, click on the Proceed to log into your new account
  6. Enter your password and click "Log In" (the user id you created should automatically pop up in the user id box)
  7. If you have not created an account before, you will need to search for the citation in our system. If you have been cited on campus before, your information will be in our system and should show up when you log in to your Guest account so long as you haven't created a new Guest account.

**Note:  If you do not receive a citation payment confirmation receipt shortly after submitting the payment, then it did not go through.  The process will either need to be done again or call our office.  In addition, if you paid with a Visa but the payment option says MasterCard, please disregard.  It will correctly sort itself when downloaded.