ECU Dowdy Student Stores offers a book refund service each semester when specific requirements are meet.
Last day for full refund or exchange on Fall 2014 textbooks purchases (includes in-store rentals):
Last day for full refund or exchange on Fall 2014 textbooks purchases for dropped courses (includes in-store rentals):
Tuesday, September 9, 2014 - Original store receipt required
Friday, October 17, 2014 - Original store receipt and proof of dropped class required
3-day refund or exchange period on Fall 2014 textbooks (includes in-store rentals):
Wednesday, September 10, 2014 - Wednesday, November 19, 2014
No refund or exchange period on Fall 2014 textbooks (All rentals included):
Thursday, November 20, 2014 - Friday, December 19, 2014
Online Rental books - 21 Days from date of purchase/transaction, except during no refund period above.
*** Any item to be refunded or exchanged must be in it's original condition as when purchased. ***
ORIGINAL STORE RECEIPTS ARE REQUIRED FOR ANY REFUND OR EXCHANGE.
The condition of the book must be the same as when purchased. Price labels should be left on all books until it is determined that no refund or exchange will be needed. All materials included in packages, such as access codes, software, etc, must be returned as a complete set for a refund or exchange (This includes rental books). Returns or exchanges can only be made during specified time periods, which are the following:
• First 10 class days of the Fall or Spring semester
(First 30 class days if class is dropped with drop slip provided)
• First 5 class days of a Summer session
(First 10 class days if class is dropped with drop slip provided)
• Within 3 business days of purchase
(Providing it does not fall within the no refund/exchange period)
No refund/exchange periods are between the time beginning 3 weeks prior to the first day of final exams through the last day of final exams. In addition, no refunds or exchanges are given between the time beginning 10 days prior to and through the day of exams.