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Banner Finance

User Questions Process Flow


Is your question within Banner itself?
No
… contact the ITCS Help Desk at 328-9866 for assistance including password resets for Banner
Yes
… check the Banner Frequently Asked (FAQ) Questions web site at http://www.ecu.edu/sctbanner/index_news.cfm

Did the Banner Frequently Asked Questions (FAQ) web site resolve your question?
 Yes… wonderful, thank you.
 No… ask the appropriate Banner Contact (see List below)

    Did the Banner Contact resolve your question?
 
   Yes… great, thank you.    
     No… the Banner Contact will ask the Financial Services 
            
Liaison (Anne Suggs)

Did the Financial Services Liaison resolve your question? 
Yes… the liaison will inform the Banner Contacts and add the question/answer to the Banner FAQ site           
 No
… the Liaison will ask the Finance Functional Lead and assemble a triage team to resolve the issue

 

Departmental Contacts

 

 

 

 

 

Division

Contact

Phone

General Ledger

PORT

Chancellor

Kelly Reed

328-5629

P

 

 

 

 

 

 

Administration and Finance

Wanda Sandeford

328-9107

P

P

 

Jona Maynard

328-9105

P

P

 

Chad Faulkner

328-5541

P

 

 

P

 

 

 

 

 

 University Advancement

Maha Banning

328-9595

 

P

 

 

 

 

 

Student Life

Kelly Reed

328-5629

P

 

 

Julia Robinson

328-4705

P

 

 

Joyce Sealey

328-2822

 

P

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Academic Affairs

Vickie Glover

328-6638

P

P

 

Mary Miller Warren

328-1415

P

P

 

Rhonda Wilson

328-5424

P

P

 

 

 

 

 

 

 

Health Sciences Division

Annette Alligood

744-3143

P

 

 

Lisa Graepel

744-2173

P

 

 

Alice Huggins

744-4756

P

 

 

Angie Jones

744-1306

P

 

 

Sherrie Rogers

744-3791

P

 

 

Kim Scarborough

744-7070

P

 

 

Pat Simpson

328-9567

P

 

 

Dee Tyson

744-1784

P

 

 

Aliceson Asby

744-1842

 

P

 

Amy Perry

744-2294

 

P

 

Cathy Alphin

744-2293

 

P

 

Lorenda Heathcock

744-2221

 

P

 

Teresa Tripp

744-3495

 

P

 

 

 

 

 

 

Laforis Clark

744-2531

 

P

 

Debbie Austin

744-2205

 

P

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Research & Grad. Studies

Wanda Wynne

328-9478

 P

P

 

 

 

 

 

Athletics

Sherri Whitfield

737-4628

P

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financial Services Contacts

 

 

 

 

 

Financial Services Liaison

Anne Suggs

328-2663

 

 

 

Penney Doughtie

328-2706

 

 

 

 

 

 

 

Accounts Payable

Elisa Burgess

737-1134

 

 

 

 

 

 

 

Misc. Cash Receipts

Michael Fox

328-6886

 

 

 

 

 

 

 

Budget

Nancy Phelps

737-4144

 

 

 

 

 

 

 

Student Loan

Melva Bonner

328-1497

 

 

 

Debra Bailey

737-4778

 

 

 

 

 

 

 

Fixed Assets

Deidra Williams

328-9930

 

 

 

 

 

 

 

 

 

 

 

 

General Ledger

Angela Wilson

328-2475

 

 

 

Petula Rose

328-4143

 

 

 

 

 

 

 

Grants

Steve Ayers

328-9527

 

 

 

 

 

 

 

 

 

 

 

 

Inventory

Tim Daughtry

328-1006

 

 

 

 

 

 

 

ODS

Freda Pollard

328-2786

 

 

 

 

 

 

 

Pro Card

Frances Flowers

328-2761

 

 

 

 

 

 

 

Purchasing

Kevin Carraway

328-1009