Suzan Flanagan

Title: Graduate Assistant
Office: Bate 2101
Phone: 252.328.1549
E-Mail: flanagans12@students.ecu.edu


Suzan Flanagan is the managing editorial assistant for Technical Communication Quarterly. With a master's degree in technical and professional communication (TPC), she is a member of the Society for Technical Communication (STC) and the Association of Teachers of Technical Writing (ATTW). Her research focuses on TPC and the intersections of editorial processes, content management, and user experience (UX).

Prior to graduate school, she specialized in travel writing and personal essays;her writing has appeared in Civil War Times Illustrated, Stars and Stripes, Navy Times, U*S*Kids, among other publications. As a freelance editor, she copyedited Jonathan Edwards on the Environment; The Contribution of Jonathan Edwards to American Culture and Society; and Josiah Royce on Insurance: The Philosophical Problem of Establishing a Just and Lasting Peace (forthcoming).


A.A. University of Maryland, European Division
B.A. University of Maryland, University College
M.A. East Carolina University

Research Interests

Editorial Processes
Content Management
User Experience (UX) Design
Occluded Genres

Courses Taught

ENGL 2201: Writing about the Disciplines
ENGL 1100: Foundations of College Writing

Selected Publications and Presentations

"Helping Content: A Threefold Approach to Digital Content Management for Non-profits." Co-presenter with Guiseppe Getto. Symposium on Communicating Complex Information, Greenville, North Carolina, February 2016.

"Intelligent Content Editing: A Theoretical Approach to Editing Dynamic, Single-source Content." Graduate Research Network at Computers &Writing Conference, University of Wisconsin-Stout, Menomonie, WI, May 2015.

"Cemetery Rhetoric: Interpreting the Legacy of East Carolina University Founders." Co-presenter with Rexford Logan Rose and Edward Reges. English Graduate Student Organization Conference, East Carolina University, April 2015.