Michael Albers

Title: Professor
Office: Bate 2109
Phone: 252.328.6374
E-mail: albersm@ecu.edu


Michael Albers is a professor at East Carolina University, where he teaches in the professional writing program. In 1999, he completed his PhD in technical communication and rhetoric from Texas Tech University. Before coming to ECU, he taught for 8 years at the University of Memphis. Before earning his PhD, he worked for 10 years as a technical communicator, writing software documentation and performing interface design. His research interests include designing documentation focused on answering real-world questions and online presentation of complex information.


B.A. Coe College
M.S. North Carolina State University
Ph.D. Texas Tech University

Research Interests

Communication of Information for Decision making and Problem Solving
Socio-Cognitive Aspects of the Design of Complex Information
Communication Methods to Reduce Cognitive Load

Courses Taught

ENGL 8/7780: Theory of Professional Communication 
ENGL 8/7766: Special Topics - Web Design 
ENGL 7766: Special Topics - Usability Methods and Testing
ENGL 7702: Research Design in Technical and Professional Communication
ENGL 6721: Copyediting for Professional Communicators 
ENGL 6715: Technical Writing 
ENGL 6700: Technical Editing and Production 
ENGL 5780: Advanced Writing for Business and Industry 
ENGL 3880: Writing for Business and Industry 
ENGL 3870: Introduction to Editing and Abstracting 

Selected Publications and Presentations

Human-Information Interaction and Technical Communication: Concepts and Frameworks. Hershey PA: IGI Global. 2012.

Albers, Michael J. and Brian Still (eds). Usability of Complex Information Systems: Evaluation of User Interaction. CRC Press. 2010.

Communication of Complex Information: User Goals and Information Needs for Dynamic Web Information. Mahwah, NJ: Erlbaum. 2004.

Albers, Michael J. and John Marsella. “An Analysis of Student Comments in Comprehensive Editing.” Technical Communication, 58.1, (2011), 52–67.

“Design and Usability: Beginner Interactions with Complex Software.” Journal of Technical Writing and Communication. 41.3, (2011), 273–289.

“Usability and Information Relationships: Considering Content Relationships When Testing Complex Information. Usability of Complex Information Systems: Evaluation of User Interaction. Michael J. Albers and Brian Still. (eds). CRC Press. 2010.

Albers, Michael M. Introduction to Quantitative Data Analysis in the Behavioral and Social Sciences. New York: Wiley. 2017.

Guest editor. Technical Communication 63.4, 2016. Special issue on communicating research.