Office: Bate 2109
Michael Albers is a professor at East Carolina University, where he teaches in the professional writing program. In 1999, he completed his PhD in technical communication and rhetoric from Texas Tech University. Before coming to ECU, he taught for 8 years at the University of Memphis. Before earning his PhD, he worked for 10 years as a technical communicator, writing software documentation and performing interface design. His research interests include designing documentation focused on answering real-world questions and online presentation of complex information.
B.A. Coe College
M.S. North Carolina State University
Ph.D. Texas Tech University
Communication of Information for Decision making and Problem Solving
Socio-Cognitive Aspects of the Design of Complex Information
Communication Methods to Reduce Cognitive Load
ENGL 8/7780: Theory of Professional Communication
ENGL 8/7766: Special Topics - Web Design
ENGL 7766: Special Topics - Usability Methods and Testing
ENGL 7702: Research Design in Technical and Professional Communication
ENGL 6721: Copyediting for Professional Communicators
ENGL 6715: Technical Writing
ENGL 6700: Technical Editing and Production
ENGL 5780: Advanced Writing for Business and Industry
ENGL 3880: Writing for Business and Industry
ENGL 3870: Introduction to Editing and Abstracting
Human-Information Interaction and Technical Communication: Concepts and Frameworks. Hershey PA: IGI Global. 2012.
Albers, Michael J. and Brian Still (eds). Usability of Complex Information Systems: Evaluation of User Interaction. CRC Press. 2010.
Communication of Complex Information: User Goals and Information Needs for Dynamic Web Information. Mahwah, NJ: Erlbaum. 2004.
Albers, Michael J. and John Marsella. “An Analysis of Student Comments in Comprehensive Editing.” Technical Communication, 58.1, (2011), 52–67.
“Design and Usability: Beginner Interactions with Complex Software.” Journal of Technical Writing and Communication. 41.3, (2011), 273–289.
“Usability and Information Relationships: Considering Content Relationships When Testing Complex Information. Usability of Complex Information Systems: Evaluation of User Interaction. Michael J. Albers and Brian Still. (eds). CRC Press. 2010.
Albers, Michael M. Introduction to Quantitative Data Analysis in the Behavioral and Social Sciences. New York: Wiley. 2017.
Guest editor. Technical Communication 63.4, 2016. Special issue on communicating research.