Telecommunications
Telecommunications manages telephones (3800), including the interdepartmental billing for long distance phone calls, pagers and cellular phone.
Develops and maintains strategic solutions in the area of telephony within the Division of Health Sciences. Telecommunications acts as a resource to staff in evaluating, developing, and implementing calling plans, calling programs, and call distribution. Telecommunications manages multiple integrated/interfaced PBX's, automatic call distribution (ACD).
Jaqueline Carmon
Administrative Support Associate
744-2286 Manages the cellular phones and radios for the Division of Health Sciences including issuance, troubleshooting, replacement, billing and reporting. Assist in design and facilitate the implementation of automatic call distribution groups. Provides technical support to all telecommunications users within the organization. Handles the interdepartmental telephone billing, supports Telecommunications. This position also serves as a backup for the Information Desk; distributes mail and other general office support.
Susan Braddy Administrative Support Associate 744-1848 Manages the pagers for Health Sciences Division, including issuance, troubleshooting, replacement, billing and reporting. Assists in design and facilitates the implementation of automatic call distribution groups. Supports and provides technical support to all telecommunications users within the organization. This position also serves as a backup for the Information Desk; distributes mail and other general office support.
James Walston
Network Technician
744-1777
Coordinates telecommunications projects, performs moves, adds, and changes within the Division of Health Sciences, outlying clinics and offices, and programs the PBX; plans cable design and wiring schemes for existing and new sites; monitors and enhances campus voice/data facilities and closets to ensure integrity.
James Roberton Network Technician 744-1555 Coordinates telecommunications projects, performs moves, adds, and changes within the Division of Health Sciences, outlying clinics and offices, and programs the PBX; plans cable design and wiring schemes for existing and new sites; monitors and enhances campus voice/data facilities and closets to ensure integrity.
