Telephone Services

This site offers download links to the user guide for Voice Mail and Nortel 3900 series telephones. These links provide information of phone features such as call forwarding and accessing your voice mail.

Downloads:

M3900 Series Telephone Training:

• DHS/PCMH Telephone Call Pilot Voice Mail Quick Reference User Guide (PDF)
• DHS/PCMH Telephone Call Pilot Voice Mail User Guide (PDF)
• DHS/PCMH Telephone Quick Reference User Guide For the 3900 Model Phones (PDF)
• Instructions on downloading the DHS/PCMH M3900 Telephone Training Interactive Materials (PDF)
• M3900 Telephone Training Program (for instructions on using this program see document at above link) - please contact Operations Support at (252) 744-2176 for this training program
  

Requesting Telephone Service/Repair:
To request telephone service/repair, please go to the following website: http://www.ecu.edu/cs-itcs/ithelpdesk