Faculty/Staff Advice
As faculty members here at BSOM, many of you interact with our students on a daily basis and may be the first person to recognize signs in students who would benefit from a referral to the Office of Student Development and Academic Counseling (OSDAC). You may also interact with students who are doing just fine, and yet might benefit from additional support or opportunities for self-development. We have put together some information that we hope will assist you in referring students to the OSDAC.

Some signs of distress that BSOM faculty may see in students:
  • Time management problems
  • Repeated requests for extensions or special consideration
  • Difficulty understanding how to study in medical school
  • Concerns about being in the wrong occupational field
  • Excessive test anxiety
  • Smells of alcohol on breath or appears to be under the influence of a substance
  • Sudden changes in appearance or behavior
  • Appears excessively lethargic
  • Social withdrawal or disinterest
  • Excessively depressed mood, tearfulness
  • Displays disruptive behavior in class
  • Makes threatening comments in class or online
How do I refer students to OSDAC?
If the situation is not an emergency, we generally recommend that the student contact us directly at (252)744-2500. By encouraging the student to contact us directly, the student can take responsibility for their decision to see a counselor. In addition, the act of calling us can often be an empowering first step for students who want to make changes in their lives. However, if the student feels that he/she needs your assistance in making the first contact with us, you can visit us, call us or e-mail us. The front office staff can also assist you with setting up appointments. You may also complete a student referral form and fax it to the attention of Dr. Cassandra Acheampong at (252) 744-0722.

What do I do if the situation involves an emergency?
For emergency situations during regular business hours, please visit us in room 4N-51 or call us at (252) 744-2500 and let us know that there is an emergency situation involved. We also appreciate any information you can give us about the student. We will make it a priority to see you or the student immediately. Emergency situations after regular business hours need to be reported to campus police at (252) 744-5080. Students may also be escorted directly to the local hospital emergency service. You may find it helpful to know that the Real Crisis Center offers 24-hour free and confidential crisis intervention counseling at (252) 758-HELP (4357).