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School of Dental Medicine

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Patient Care - Greenville, NC

Ross Hall Clinic Photo

East Carolina University
School of Dental Medicine
Ledyard E. Ross Hall
1851 MacGregor Downs Road
Greenville, NC 27834
Phone 252-737-7834
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Now Accepting Patients 

The ECU School of Dental Medicine in Greenville is accepting new patients for our pre-doctoral and resident clinics.  

Getting Started
If you need a regular family dentist and are considering the ECU School of Dental Medicine as a care provider, the first thing you’ll need to do is make an appointment in our Screening Clinic by calling 252-737-7834 between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday

Because we are a teaching institution, you will spend more time for each visit and make a few extra visits to complete your dental care. You will enjoy compassionate, community-oriented service with affordable fees in a patient-friendly, university-based environment.

Screening Clinic

The purpose of the screening appointment is to gather information about your overall health, dental treatment needs, and to determine if treatment in our student clinics is right for you. We regret that all patients screened cannot be accepted for dental care in our student clinics. We will offer alternative treatment options if that is the case. Screening is not a treatment planning appointment, and no treatment other than a limited examination/diagnosis will be performed at the screening appointment.

Your appointment will be in Ledyard E. Ross Hall located at 1851 MacGregor Downs Road in Greenville

Free patient parking is handy and available. You will receive a parking pass from one of our patient care coordinators at check-in. 


Fees and Payment

There is no charge for the initial screening appointment, but patients are responsible for fees incurred for necessary dental x-rays and treatment during future visits.

The cost of dental care in student and resident clinics is less than at most private dental offices. Medicaid and most private dental insurance plans are accepted. We accept cash, credit cards, and personal checks. As a patient, you will receive detailed information concerning our financial policies.


What to Expect as a Patient

The School of Dental Medicine is an educational institution and therefore requires longer and more frequent appointments to obtain care than is necessary in a private dental office. Please be aware that you may be asked to . . .

•Attend appointments at least once every other week
•Be available at least two or more different days of any week
•Stay for 3-4 hour appointment sessions 

We will accommodate your needs as best we can, but we cannot guarantee a date when your treatment will be complete.

Your appointment may include dental x-rays unless you have had x-rays in the past year or so, in which case we ask that you bring x-rays with you. Your former dental office should provide you with any electronic copies on a “thumb”/ “USB” drive, or on a CD-ROM. Paper copies cannot be accepted as the quality often makes them non-diagnostic. We will be happy to help you obtain these copies, if you are having difficulty.

Unfortunately, we do not have childcare staff, so please make arrangements for childcare before your visit. Children will not allowed in treatment areas except for their own appointments.

As a patient, you will be assigned to a dental provider by our patient care coordinators, who will contact you to make that introduction and schedule your appointments.


What to Bring to Your Screening Appointment  

Please be sure bring the following items with you at check-in:

•Valid Photo ID
•Dental Insurance Card or verification of eligibility
•A written (or typed) list of your current medications and allergies
•Name, phone number, and fax number of your regular medical doctor
•Dental x-rays from the past year if you have copies as described above
•If you are pregnant, please bring written medical clearance from your doctor


As a patient, you will be asked to sign a statement verifying that you have read the "2013 Notice of Privacy Practices." Reading this document now will save you time at your screening appointment.

2013 Notice of Privacy Practice-English


These additional documents are available for printing if patients wish to access or make changes to their protected health information:
HIPAA Patient Authorization and Consent

HIPAA 2013 Patient Request for Termination of Restrictions on Use and Disclosure of Protected Health Information
HIPAA Privacy Practices
HIPAA 2013 Request for Accounting Disclosure
HIPAA 2013 Request for Alternate Communication
HIPAA 2013 Request for Amendment of Protected Health Information
HIPAA 2013 Request for Protected Health Information
HIPAA 2013 Request for Restrictions on Use and Disclosure of Protected Health Information
HIPAA 2013 Revocation of Authorization for Use or Disclosure of Protected Health Information