Write down this number in your list of frequently used phone numbers.
Monday-Friday, 8 am-5 pm.
WHAT IS RAPID ACCESS?
Rapid Access is a health care service that offers all East Carolina University employees and their immediate families same-day doctor’s appointments for urgent general-care needs.
HOW DO I TELL IF I NEED THIS SERVICE?
Do you have a nagging cough, a fever or the flu? Do you have a bee sting or trouble sleeping? These and a host of other symptoms can fall under the “urgent-need” category. Essentially, if you feel the need to see a doctor immediately because of a general health concern, Rapid Access is for you.
DO I NEED TO BE AN ECU PHYSICIANS PATIENT TO USE RAPID ACCESS?
No. Rapid Access is available to all ECU employees and their immediate family members, regardless of whether they are established ECU Physicians patients. Of course, we hope that once you experience the expert care of ECU Physicians during your visit, you will consider becoming a patient at our practice.
WHERE WILL I BE SEEN FOR MY APPOINTMENT?
Patients are seen at the Family Medicine Center (101 Heart Drive), and appointments are available from 8 am – 4 pm.
CAN I REALLY BE SEEN THE SAME DAY I CALL FOR AN APPOINTMENT?
Yes. The purpose of Rapid Access is to provide you—as a member of the ECU community—the benefit of seeing a physician the same day you call during normal business hours should an urgent need arise. Please note, however, that there may be times when you will need to be seen the following morning depending on how late in the business day you call.
HOW WILL I KNOW WHERE TO GO FOR MY APPOINTMENT?
We want you to have a comfortable experience with ECU Physicians through its Rapid Access service, right down to knowing where to park. After making your appointment, you will be given detailed parking directions. If you need more help, our staff is just a phone call away at 744-0555 with additional instructions.
HOW DO I MAKE AN APPOINTMENT?
Call Rapid Access at 744-0555 between 8 am and 5 pm weekdays.