ECU Physicians


Related Web Sites:
The Brody School of Medicine
Vidant Medical Center
Electronic Health Record

Adverse Weather Info
252-744-5080 local
800-745-5181 toll-free

Privacy Practices
Prácticas de Privacidad


Patient Information


Please check our locations for hours of service.


If you would like to schedule an appointment or ask about preregistration (reduces patient waiting time and confirmation of manage care authorizations) call your physician's office. If you are unsure of the direct number please call 252-744-1111 or 1-800-722-3281.

Clinic Schedules During Adverse Weather

During times of adverse weather such as snow or hurricanes, you can call the ADVERSE WEATHER HOTLINE at 252-744-5080, or1-800-745-5181, to check clinic schedules.

Advance Directives and End-Of-Life Planning

If you were in an accident or had a stroke and could not speak for yourself, what kind of medical care would you want? Advance care planning lets YOU CHOOSE the kind of appropriate medical care you would like. Click for more information about Advance Directives and End-Of-Life Planning.

Privacy Notice

East Carolina University's Health Care Components are committed to protecting the privacy of the health information we keep regarding our patients. We handle health information as required by state and federal laws. This Notice of Privacy Practices (Prácticas de Privacidad) describes our efforts in complying with these and how we can use and disclose your health information. It also describes certain rights that you have about your health information kept by us. Please look at it with care. If you have questions, please contact the University's Privacy Official at 252-744-5200.

Patient Accounts

Services Account representatives are available to assist patients with their bills Monday through Friday from 8 a.m. to 5 p.m. The Patient Accounts office is located on the third floor of the Pitt County Memorial Hospital Office Complex at 2000 Venture Tower Drive. Patients are encouraged to telephone or visit an account representative. No appointment is needed for this service. For assistance with accounts or questions regarding bills, patients can call the following numbers for assistance: 1-800-722-3281 (toll free) or 252-744-2128 (local).

Financial counseling is available to all patients. Counselors are located in each outpatient site. Patients are encouraged to meet with a counselor if they need financial assistance or have concerns about paying for their care. An appointment is not necessary.

ECU Physicians participates in and works closely with many state-funded programs. The financial counselors are skilled in working with patient accounts, insurance policies and procedures, Vocational Rehabilitation, Cancer Fund, Sickle Cell Fund, Children's Special Health Services, Services for the Blind and HIV assistance.


Pharmacy Services

ECU Pharmacy
Phone: 252-744-2721
Fax: 252-744-1800

Leo Jenkins Cancer Center Pharmacy
Phone: 252-744-4602
Fax: 252-744-7554

Family Medicine Pharmacy
Phone: 252-744-4680
Fax: 252-744-3804

Bernstein Center Pharmacy
Phone: 252-744-0010
Fax: 252-744-0705

Services for Patients with Disabilities

Wheelchairs: Wheelchairs are available for patients and family members to use while in the ECU Physicians patient areas. Please request wheelchairs and/or other equipment when scheduling your appointment.

Hearing Impaired Interpreters: Interpreter service for hearing impaired patients is available. Please request the service through your physician’s office or while making your appointment.

Interpreter Service for the Speech and Hearing-Impaired: Interpreter service for speech and hearing impaired patients is available by prearrangement only. Please request this service when scheduling an appointment at your physician’s office.

Language Interpreters: Spanish interpreters are available during service hours to assist Spanish-speaking patients. Although interpreters for other languages are not routinely available, we will make every effort to provide assistance. Please request interpreter services when your appointment is scheduled