Administration

• Access to Care Standards
• Adverse Weather Disaster Operations Emergency Closings
  
• Clinical Information for Patients
• Communicating Unanticipated/Disappointing Outcomes
• Confidentiality/Disclosure of Health Information
• Distribution of Provider Schedules in Scheduling Application
• ECU Physicians Answering Service Procedures
• Edit to Provider Schedules
• Event Reporting
• Habitual or Excessive No Show Patients
• Hazard Notices and Recall Program
• Managed Care Contract Evaluation
• Medical Staff Coverage
• Missed Appointments
• New Appointment Availability
• Obtaining Consent for Medical Photography of Patients for Diagnosis, Treatment, Professional Education and/or Professional Publication
• • Consent To Photograph and Publish Form
  • Consent to Photograph and Publish Form (Spanish)
    
• Patient Transportation Within ECU Physicians
• Policy and Procedure Development, Review and Approval Process
• Prisoner Security and Transportation
• Provider Cancellations
• • Clinic Schedule Change Form
• Receipt, Review and Resolution of Patient Comments/Concerns
• • Patient Comment/Concern Form
• Research Related Injuries
• Responsibility for Assignment of Space
• Sales/Vendor Representative Policy
• Student Training and Professional Visitor
• Attestation 1 - Universal Affiliation Agreement
• Attachment 2 - Visitor Encounter Application
• Attachment 3 - Short Term Visitor Health Questionnaire
• Attachment 4 - Long Term Visitor Immunization History
• Attachment 5 - Visitor Encounter Agreement and Release and Waiver From Liability
• Attachment 6 - Visiting Medical Student Applications
• • U.S. and Canadian (LCME Accredited) Medical Schools Not Participating in VSAS or (AOA Accredited) Osteopathic Schools
  • U.S. or Non U.S. Students Attending International Medical Schools
  • *Further information to attachment 6 can be found at: http://www.ecu.edu/cs-dhs/bsomstudentaffairs/BSOM_Visiting-Students.cfm
• Attachment 7 - SOME Code of Conduct Attestation Form and SOME C
• Subpoena/Court Order Management
• Terminating the Patient-Physician Relationship
• Utility Outages

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Clinical

• Advance Care Planning
• Code Blue
• • Addendum 1 - ECU Physicians Code Blue Record
• Controlled Drug Policies and Procedures
• Defibrillator and Emergency Cart Checklist
• Do Not Resuscitate (DR)
• Documentation and Follow-up of Diagnostic Studies
• Domestic Violence Identification and Referral
• Examination of Patients Under Anesthesia by Medical Students
• Expanding or Creating New Clinical Programs/Services
• Hazardous Drugs
• • Addendum - Hazardous Drug Safety and Health Plan
  • PC Attachments
• Intravenous Medication Administration
• Media Requests for Patient Information
• Medical Necessity - Advance Beneficiary Notice for Laboratory Tests and Procedures
• Medical Staff Coverage
• Monitoring of Patients Receiving Medication
• Patient Late Arrival
• Patient Personal Property
• Patient Rights and Responsibilities
• Patient Transport Between Clinics, Other Healthcare Entities, and/or Home
• Physician Director
• Prescribing Medication - Patient Contact
  
• Prescribing Medication Sample
• Prisoner Transportation and Security
• Procedural Sedation
• Referrals within ECU Physicians
• Release Against Medical Advise (AMA)
• • Addendum - Release Against Advice Form
• Reporting of Death or Serious Illness/Injury Involving Medical Devices or Medications
• Standing Orders
• Suspected Victims of Abuse and/or Neglect
• Verbal and Telephone Orders

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Clinical Finance

• Completion of Health Forms
• • Addendum
• Delegation of Authority for Case Rate Negotiations
• Delinquent Account Collections Process
  
• Discretionary Write-off Practices
• Managed Care Contract Termination
• Monthly Payment Plans for Low Income Patients
• Point-of-Service (POS) Collections for Non-Elective Service
• Standards for Billing and Charge Capture

Clinical Operation Compliance

• Comprehensive Error Rate Testing (CERT)
• Maintenance of the ECU Physicians Group Practice Standards for Documenting and Billing Medical Professional Services
• Clinical Research Billing:  Compliance with Medicare Requirements
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Human Resources

• Acceptance of Vendor Representative Courtesies
• Credentialing Immunization Requirements
• DEA Registration and Renewal
• Addendum 1 - Renewal Reminder Letter with additional instructions
• Departing Provider
• Dress Code for Faculty and Staff Providing Direct Patient Care
• ECU Physicians Dress Code (Not Providing Direct Patient Care)
• Evaluation of Clinical Competency
• Expert Witness Service
• Liability Coverage for Volunteering Professional Services
• Licensure Verification for Professional & Unlicensed Practical Nurses
• Medication Administration and Dispensing
• Medication Calculation Competency
• New Employee Orientation Policy
• Physician Medical License Renewal and Reimbursement of Fees
• Scope of Patient Care Tasks by Unlicensed Personnel
• Scope of Practice for RN or LPN
• Staff Education
• Addendum - Staff Education Record
• Volunteer Services Request Form
• Credentialing Plan
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Information Management 

• Coordination of Hardware and Software
• Data Retention  
• Documentation Standards
• Electronic Signatures
• Employee Access to Personal Protected Health Information
• Entering Authorizations in IDX
• HIV Testing
• Maintaining Patient Problem List, Allergy List, & Medication List
• Incomplete Medical Records, Monitoring and Internal Sanctions
• Official Medical Record
• Sensitive Information
• Unapproved Abbreviations
• Addendum - Abbreviations
• Verbal Orders

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