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Melissa Rhodes, MPA

Melissa Rhodes

Clinical Assistant Professor, Health Services and Information Management

Phone: 252-744-6172
Email: rhodesm17@ecu.edu
Office: 4340J Health Sciences Building


My professional career began in retail as an apparel buyer, but I found those business skills to be equally useful as I transitioned into health care management. For fourteen years, I worked in various health care settings including small and large clinics, a hospital, and a comprehensive cancer center. During this time, I completed a master’s degree in Public Administration with a concentration in Community Health. Upon completion of my degree, I began teaching at Pitt Community College where I taught for ten years before coming to ECU. I also taught for Lenoir Community College and the University of Mount Olive. 

Education

  • MPA, Public Administration (Community Health concentration), East Carolina University, 2007
  • BS, Apparel and Textiles, East Carolina University, 1991

Program Affiliations

Courses Taught

  • HIMA 3120: Health Care Delivery Systems
  • HSMA 2000: Professional Roles and Environment in Health Care
  • HSMA 4050: Personnel Management and Supervision in Health Care
  • HSMA 4060: Medical Practice Management
  • HSMA 4904: Allied Health Management Experience

Teaching Interests

I am interested in health care policy and managed care. Health care policy is especially interesting as it has become a fundamental component of our national political and economic discussions. 

Professional Experience

July 2017–Present Clinical Assistant Professor, Health Services and Information Management, East Carolina University
January 2007–May 2017 Instructor, Health Care Management Technology, Pitt Community College
August 2007–May 2017 Adjunct Instructor, University of Mount Olive
April 2015–May 2016 Program Associate, East Carolina University Center for Telepsychiatry and E-Behavioral Health
January 2011–July 2011 Instructor, Medical Office Administration, Lenoir Community College
July 2003–December 2006 Managed Care Contract Analyst, Lenoir Memorial Hospital
November 2001–July 2003 Business Manager, Leo W. Jenkins Cancer Center, Brody School of Medicine
December 1999–November 2001 Clinical Administrative Manager, Brody School of Medicine
May 1996–December 1999 Patient Relations Representative/Supervisor, Brody School of Medicine
March 1993–May 1996 Insurance Manager, Kinston Head & Neck Physicians
May 1991-March 1993 Buyer, Brody's