Laupus Library borrowers need to provide a form of identification in order to check out materials. ECU faculty, staff, and students should use their ECU 1 Card. Borrowers who are not affiliated with ECU (AHEC affiliates, Vidant Health employees, affiliated community college students or staff) will receive a library card after visiting our service desk and registering for a library account.
Visit our Access Services department for more information on our borrowing policies.
An Eastern AHEC borrower falls into at least one of the following categories:
Note: Any individual currently employed by a healthcare organization outside of the 23-county EAHEC region is strongly urged to borrow from their local AHEC library. Requests for permission to borrow from non-EAHEC healthcare organization employees should be directed to the EAHEC librarian at 252-744-2066.
Students, faculty, and staff at any of the 16 UNC System schools
Area Residents must fill out an Area Resident Borrower Agreement Form and bring to the Service Desk or email completed form to Access Services (firstname.lastname@example.org) before borrowing privileges can be granted.
Area Resident borrowers must be 18 years or older. Only five items may be checked out on an Area Resident’s account at any given time. The Area Resident Card does allow the check out of materials at Joyner Library. The Area Resident Card may not be used by anyone else. A picture ID must be presented with the library card every time items are borrowed.
Laupus Library has several methods available for renewing your materials. Renewals are allowed provided the patron has no outstanding fines, no overdue materials or the item has not been requested by another borrower.
Fines are charged for overdue items. The five days following the due date is considered a "grace period". If the items are returned during the "grace period", the borrower will not incur fines for those items. Fines will begin to accrue on the 6th day the items are overdue. Please note that computer lab equipment loans offer no grace period.
Fines are $.25 per item per day for overdue books, $1 per item per day for overdue audiovisuals, models, charts, and kits, and $5 per item per day for computer lab equipment. The maximum charge for books is $10. The maximum charge for audiovisuals, models, charts, and kits is $20. The maximum charge for computer lab equipment is $75. Fines for overdue locker keys are $5 per day; maximum charge for keys is $50. Fines for day-loan laptops are $5 per hour; maximum charge is $25.
ECU Faculty are only charged overdue fines for computer lab equipment.
Fines can be paid by cash, check, or credit card (Visa, MasterCard, Discover, & American Express) at our service desk. You may also call the service desk and pay by phone with a credit card.
Please note that it is the responsibility of the borrower to know the due date of their items. Failure to not know the due date of the materials does not relieve the borrower of responsibility for overdue fines. Borrowers may check the status of their account by using the "My Account" feature at any time on our catalog.Consult our Equipment Loan Agreement for more information on checking out computer lab equipment.
If an item is lost by the borrower, the borrower will be charged the current list price for the item, and a $30 processing fee. The total cost for the lost item is then paid at our service desk by cash, check, or credit card. The list price paid is refundable if the item is later returned in good condition. All patrons may be charged the replacement cost and processing fee for externally circulating equipment if it is not returned within 7 days of when the equipment is due. This replacement charge and processing fee are non-refundable.
If an item is returned damaged the Collection Management department determines if the damaged item can be repaired or must be replaced. A bindery charge of $10 plus a $30 processing fee will be charged to the borrower if damaged items can be repaired. The borrower will be charged the list price of the item plus a $30 processing fee for damaged items beyond repair. The total cost of the damaged item is to be paid at our Service Desk by cash, check, or credit card (Visa & MasterCard).
If you think the library has made an error or if you think you have a special situation, you may file an online appeal.
Appeals must be filed within 30 days of the original billing date. The appeal process takes 1-2 weeks to complete.
Please note the following are not acceptable reasons for waiving or reducing library charges:
To begin the appeals process complete our online appeal form. You will be contacted by phone or email to inform you of the result. If you have questions please call our service Desk at (252) 744-2219.
Any ECU faculty, staff, or student may request to recall items already checked out by another borrower. Items can be recalled from any borrower after having been checked out for 28 days. Any item that has been recalled may not be renewed. As a recalled item becomes available, it will be held at our Service Desk for a period of 10 days. Items not picked up by a requesting borrower within those 10 days will be re-shelved.
Items that are in high demand and have been requested by several people will likely be put on Reserve. This will keep the item in the library and allow full usage for everyone.
If the borrower is unable to wait for an item to be returned on its due date, borrowers may want to consider utilizing our Inter-library Loan services or contacting a Liaison Librarian for further alternative measures.