East Carolina University. Tomorrow starts here.®
 
Laupus Library


BlackBoardIT Help DeskPirateIDIndexEmail and PhoneOneStopCalendarAccessibilityTwitterFacebook
Laupus Library Header

Interlibrary Loan and Document Delivery

Submit a Request

You may submit an electronic request for Interlibrary Loan or Document Delivery Services by using ILLiad.

Make an Interlibrary Loan Request


ILL Borrowing

ILL Borrowing is a fee-based service that orders “articles or books” not available in our collection from other institutions. All requests must be ordered through the ILLiad ordering system. Please allow 10 business days for delivery. While this is a free service to all ECU and Vidant Health clients, we do ask that you prioritize your requests to only those articles that are of utmost importance. We reserve the right to limit or refuse excessive amounts of requests or those requests in violation of copyright.

RUSH REQUESTS will no longer be accepted. ALL requests will be processed on a first come, first serve basis upon receipt. We will allow 2 urgent patient care requests per day, per username. Please allow 5 hours for urgent requests to be filled. Urgent requests may not be cancelled once placed into the system.

Borrowing Fees
Client Type Borrowing Rates
ECU Faculty/Staff FREE
ECU Students FREE
DE Students FREE
Eastern AHEC clients $11.00/per request
Vidant Health FREE
Area Residents $20.00/per request


Document Delivery

Document Delivery is a fee-based copy service for material (articles and books) owned by Laupus Health Sciences Library or ECU's Joyner Library. We will scan or photocopy articles and deliver them to you via postal mail, fax, or email. Articles and books can also be picked up at the Laupus Health Sciences Library Access Services desk. All requests must be ordered through the ILLiad ordering system. Please allow 3-5 business days for article requests to be processed and 4-6 days for book requests (if mail delivery is chosen.) While this is a free service to all ECU and Vidant Health clients, we do ask that you prioritize your requests to only those articles that are of utmost importance. We reserve the right to limit or refuse excessive amounts of requests or those requests in violation of copyright.

RUSH REQUESTS will no longer be accepted. ALL requests will automatically be processed upon receipt. We will allow 2 urgent patient care requests per day, per username. Please allow 5 hours for urgent requests to be filled. Urgent requests may not be cancelled once placed into the system.

Document Delivery Fees
Client Type Document Delivery Rates
ECU Faculty/Staff FREE
ECU Students FREE
DE Students FREE
Eastern AHEC clients $3.00/per request
Vidant Health  FREE
Area Residents $10.00/per request
Corporate Institutions $15.00/per request

What is Loansome Doc?

Loansome Doc is a document ordering service linked to PubMed, the system for searching databases such as MEDLINE at the National Library of Medicine. Users can select journal citations retrieved during a literature search and order the full-text articles using the Loansome Doc feature of either system. The requests will then be routed through NLM to a local library, such as the Laupus Health Sciences Library at East Carolina University. The library will respond to the requests by either filling them locally or referring them to another library which owns the title. Articles will be sent via mail, fax, or emailed in pdf format to the Loansome Doc user. If preferred, the articles can be picked up at the Access Services desk of Laupus Health Sciences Library. Please note we reserve the right to limit the number of requests filled to 10 regular requests per day or 5 rush requests. This service is fee-based; please see Document Delivery and ILL Borrowing rates.

To begin using the Loansome Doc Services of the Laupus Health Sciences Library, please call 252-744-2226. For more information about Loansome Doc please visit their NLM's web site.


Copyright Notice

The Copyright Law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified by law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve a violation of copyright law.


Tips to expedite Document Delivery/Borrowing services

  • Give complete and accurate citations in your ILLiad request.
  • Give complete and accurate contact information about yourself.
  • Try to include the PubMed Unique Identifier (PMID) whenever possible for article citations.
  • If using abbreviations for journal titles, please be sure to provide the correct abbreviation; do not guess at the title.
  • Allow plenty of time to get your requested materials! Please plan ahead!

Frequently Asked Questions

Why is there a time limit on canceling a request?

Requests are processed as soon as possible after your submission. Once a request is processed, it is usually too late to cancel the request without incurring a charge.

How do I cancel a request?

* See Document Delivery and Borrowing Policies above.
You can cancel your request by logging into your ILLiad account or by calling the Document Delivery office at 252-744-1444.

If there is a charge, can I pay via credit card?

Yes, you will need to call or come to the library with your credit card information and an official ID (Driver’s License, etc..) to process payment.

How do I return books that you send to me?

Return them in the mail to:

Interlibrary Loan
Laupus Library
2540 Health Sciences Bldg.
East Carolina University
600 Moye Blvd.
Greenville, NC 27834

They can also be returned via campus mail.

Where is the stuff I ordered?

You can check the status of a request by logging into your ILLiad account. You can also call the Document Delivery department at 252-744-1444.

What do I put in the "Account Number" field of the ILLiad registration form?

If you are charging to an ECU department, you will need to put INVOICE in this field. We will then invoice your department once a month for the requests that you have placed. All others should call the Document Delivery department at 252-744-1444 for further instructions.

I forgot my password. Can you tell me what it is?

No, but we can reset it to a generic password for you. Just call the Document Delivery department at 252-744-1444.

How do I renew a book that I requested through ILL Borrowing?

All interlibrary loan renewals are made at the discretion of the lending library. You can request a renewal by calling the Document Delivery office at 252-744-1444.

I heard that you can get articles for free from the library. Is this true?

Not necessarily. To find out what the charges will be for your requests please see the section above on Document Delivery or ILL Borrowing.


Lending Policies

Requesting Formats Accepted:

  • DOCLINE (Symbol: NCUNCC)
  • OCLC (Symbol: NEH)
  • ALA Forms (Can be faxed to 252-744-3311 or emailed to hsldocdel@ecu.edu)

Loan Periods: 4 weeks for most materials.
Renewals: Renewals are permitted if the item has not been recalled.
Renewals must be made 4 days prior to the due date on the item.

Charges
Non - Profit Institutions Corporate Institutions
In-State Out of State In-State Out of State
$8 $11 $25 $35
Rush Requests: $5 per request Rush Requests: $10 per request
Payment Options
  • DOCLINE - EFTS (Electronic Fund Transfer System)
  • OCLC - IFM (Interlibrary Loan Fee Management System)
  • Checks
  • Credit Cards (please CALL with card information)

Invoices: Sent on a monthly basis.

Materials

Dissertations: Loan hard copy and microfiche.
Theses: Loan hard copy and microfiche.
Non-Circulating Materials:Reference Books, Materials from the non-circulationg history collection.