Interlibrary Loan and Document Delivery
Submit a Request
You may submit an electronic request for Interlibrary Loan or Document Delivery Services by using ILLiad.
ILL Borrowing is a fee-based service that orders “articles or books” not available in our collection from other institutions. All requests must be ordered through the ILLiad ordering system. Please allow 10 business days for delivery. While this is a free service to all ECU and Vidant Health clients, we do ask that you prioritize your requests to only those articles that are of utmost importance. We reserve the right to limit or refuse excessive amounts of requests or those requests in violation of copyright.
RUSH REQUESTS will no longer be accepted. ALL requests will be processed on a first come, first serve basis upon receipt. We will allow 2 urgent patient care requests per day, per username. Please allow 5 hours for urgent requests to be filled. Urgent requests may not be cancelled once placed into the system.
Document Delivery is a fee-based copy service for material (articles and books) owned by Laupus Health Sciences Library or ECU's Joyner Library. We will scan or photocopy articles and deliver them to you via postal mail, fax, or email. Articles and books can also be picked up at the Laupus Health Sciences Library Access Services desk. All requests must be ordered through the ILLiad ordering system. Please allow 3-5 business days for article requests to be processed and 4-6 days for book requests (if mail delivery is chosen.) While this is a free service to all ECU and Vidant Health clients, we do ask that you prioritize your requests to only those articles that are of utmost importance. We reserve the right to limit or refuse excessive amounts of requests or those requests in violation of copyright.
RUSH REQUESTS will no longer be accepted. ALL requests will automatically be processed upon receipt. We will allow 2 urgent patient care requests per day, per username. Please allow 5 hours for urgent requests to be filled. Urgent requests may not be cancelled once placed into the system.
Document Delivery Fees
Loansome Doc is a document ordering service linked to PubMed, the system for searching databases such as MEDLINE at the National Library of Medicine. Users can select journal citations retrieved during a literature search and order the full-text articles using the Loansome Doc feature of either system. The requests will then be routed through NLM to a local library, such as the Laupus Health Sciences Library at East Carolina University. The library will respond to the requests by either filling them locally or referring them to another library which owns the title. Articles will be sent via mail, fax, or emailed in pdf format to the Loansome Doc user. If preferred, the articles can be picked up at the Access Services desk of Laupus Health Sciences Library. Please note we reserve the right to limit the number of requests filled to 10 regular requests per day or 5 rush requests. This service is fee-based; please see Document Delivery and ILL Borrowing rates.
To begin using the Loansome Doc Services of the Laupus Health Sciences Library, please call 252-744-2226. For more information about Loansome Doc please visit their NLM's web site.
The Copyright Law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified by law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve a violation of copyright law.
Tips to expedite Document Delivery/Borrowing services
Frequently Asked Questions
Why is there a time limit on canceling a request?
Requests are processed as soon as possible after your submission. Once a request is processed, it is usually too late to cancel the request without incurring a charge.
How do I cancel a request?
If there is a charge, can I pay via credit card?
Yes, you will need to call or come to the library with your credit card information and an official ID (Driver’s License, etc..) to process payment.
How do I return books that you send to me?
Return them in the mail to:
They can also be returned via campus mail.
Where is the stuff I ordered?
You can check the status of a request by logging into your ILLiad account. You can also call the Document Delivery department at 252-744-1444.
What do I put in the "Account Number" field of the ILLiad registration form?
If you are charging to an ECU department, you will need to put INVOICE in this field. We will then invoice your department once a month for the requests that you have placed. All others should call the Document Delivery department at 252-744-1444 for further instructions.
I forgot my password. Can you tell me what it is?
No, but we can reset it to a generic password for you. Just call the Document Delivery department at 252-744-1444.
How do I renew a book that I requested through ILL Borrowing?
All interlibrary loan renewals are made at the discretion of the lending library. You can request a renewal by calling the Document Delivery office at 252-744-1444.
I heard that you can get articles for free from the library. Is this true?
Requesting Formats Accepted:
Loan Periods: 4 weeks for most materials.
Invoices: Sent on a monthly basis.
Dissertations: Loan hard copy and microfiche.