Medical Administrative Certification Program

The MEDICAL Administrative Certification Program—I provides participants with a strong information base in understanding University policies & procedures impacting Health Sciences employees. This program is designed for those personnel operating in administrative support positions. To complete the program participants must attend each of the training sessions listed and successfully pass the MACP-I knowledge test in order to receive a Certificate of completion.

Required Session for Completion

• Medical Terminology
• BLS Heartsaver
• Customer Service I&II
• Recording Leave
• FMLA/Voluntary Shared Leave Policies
• Parking & Transportation Services
• Requesting Facilities Services
• Banner Finance 101
• Performance Management Process
• ITCS Security & E-mail
• MACP-1 Certification TEST

For more information about this certification program or any of the certification programs currently being offered by ECU Human Resources please visit the ECU Faculty and Staff Training Catalog.