East Carolina University. Tomorrow starts here.®
College of Education: Preparing Teachers and Education Professionals
TaskStream User Support

Faculty Frequently Asked Questions
 
1.   Why are we using TaskStream?

TaskStream is an electronic portfolio system that will be used for the collection, evaluation and preservation of student work.  Through TaskStream, students will submit key assignment, known as electronic evidences which will be used for program accreditation and quality assurance. 

2. What is the difference between TaskStream and Blackboard?

Unlike Blackboard, TaskStream allows various teacher education standards and competencies to be connected to lesson plans, scoring rubrics, and instructional units.  TaskStream also allows items to be published, shared, and archived through the use of the Cybrary.  It is able to be used as an online college accreditation portfolio for students because it is used throughout a candidate’s program. 

3. Am I required to purchase TaskStream? 

TaskStream services will be provided to you free of charge.  Students will be required to purchase TaskStream memberships.

4. What is my TaskStream username and password?

You create your own username and password when you attend a TaskStream orientation.  If you have forgotten your username and/or password, click on the Forgot Password link in the Subscriber LogIn section of the TaskStream home page. 

5. Will my Pirate ID and password work automatically with TaskStream?

No. Your TaskStream account is distinct and separate and is not affiliated or connected to any accounts at East Carolina University.

6.  How can I check to see if a student is enrolled or has an account?

To view the class roster, click on the name of your program.  Locate the Program Links box.  Click on Roster.  If the student’s name does not appear on the roster, use the Instant Messenger to try to send the student a message.  If the student’s name is available through the message center, he/she has created an account, but has not yet enrolled in your program.  Direct students to the TaskStream Support for Students website for assistance. 

7.  How do I evaluate an artifact that a student has submitted on TaskStream?

First, sign in to your TaskStream account.  On the right side of the screen, you should be able to locate a menu titled “Evaluation Shortcuts”.  Locate and select “Evaluate” in the “Evaluation Shortcuts” menu.  You will be prompted to select the program and audience of interest.  After you make this selection, you will be presented with a list of students who have submitted their work to you.  Click on the yellow “Evaluate” button beside any artifact.

After evaluating the artifact, select “Record evaluation as final and release artifact” and submit your evaluation.  Alternately, you may send the article back to the author (student) by selecting “Send back for revision,” or you may select “Record as final but release evaluation to author later” if you are not ready to release the score to the student.

8. How do I edit an evaluation I previously made?

You may edit any evaluations you have made as long as you have not already released them as final to the author (student).  If you have already released an evaluation as final, you may only edit the evaluation if you are listed as an evaluation manager in TaskStream.

9. What if a student uploads the wrong file?

If the work has not been submitted, the student may delete and replace it in the add/edit window.  If the work has been submitted, you will need to “return and resubmit” the file to the student. 

10. I have a pop-up blocker enabled in my Web browser. Will it affect my use of TaskStream?

Yes. TaskStream utilizes pop-up windows in order to deliver our tools in the most efficient manner possible. Luckily, in most browsers TaskStream can be added as an “accepted site.” This will allow TaskStream’s pop-up windows to appear as you browse www.TaskStream.com. The instructions for your specific pop-up blocker can be found below. Please keep in mind that your pop-up blocking software may be installed on your computer as a separate piece of software or as part of a security software package.

Internet Explorer (XP SP2)

  • Click “Tools” in the IE menu bar
  • Select “Pop-up Blocker” and then “Pop-up Blocker Settings”
  • Enter ”*.TaskStream.com” in the “address of website to allow” text box, and click the “Add” button.

Yahoo

  • Click the pop-up icon on the Yahoo toolbar
  • Select “Always allow pop-ups from”
  • A list appears of pop-ups that were blocked during the current session.
  • Highlight TaskStream.com’s website and click the “Allow” button.

Google

  • Click the pop-up blocker button on the Google toolbar
  • The current webpage will re-load and the pop-up blocker button should say “Site pop-ups allowed.”

MSN

  • Click the “Options” button on the MSN toolbar
  • Click the “Pop-up Guard Settings” button
  • Click the “Allow list” tab
  • Enter “http://www.TaskStream.com” in the text field and click the “Add” button
  • Click the “OK” button the bottom of the page

11. What if my browser shows a message that says I need "JavaScript"?

TaskStream uses JavaScript to enhance the interactivity and functionality of our site. Your Web browser comes with JavaScript capability. If you have received this message, it means that your browser's JavaScript feature has been disabled. You will have to manually enable this feature and restart your browser. Use your browser’s Help function to see how to enable JavaScript.  You can also request technical assistance from the COE Instructional Technology Center.