College of Education Help Desk
Hours of Operation:
ECU Student Help Desk:
Toll Free: 1-800-340-7081
24 Hour Tech Support
Basic Instructions for Lenovo Laptop support (hardware support):
A. Call ECU's IT Help Desk (they may connect you to ACE) (1-800-340-7081) or visit www.ecu.edu/9866
B. Call 1-800-IBM-SERV (1-800-426-7378)
Student Services and Support ITCS Website
ECU Web Based On-Line Anytime Training
Free to ECU students
For Specific Onestop, Piratemail, and Blackboard Tutorials, please refer to the tutorials below created by ECU's Division of Continuing Studies:
The PirateID, passphrase and how to access the Piratemail Email is explained.
OneStop is ECU's "one stop" for many resources. Students can review courses, check grades, review financial aid information and access a number of other useful tools.
In the summer of 1999, ECU purchased a license to run a course management tool called Blackboard (BB). ECU decided that Blackboard's simple interface and powerful capabilities would allow the university to create a seamless Internet presence.
Blackboard (BB) is a course management tool that allows professors a way to provide course materials online in a user-friendly environment. Exams, assignments, discussion boards, virtual chatrooms and contact for all class participants and instructors can be found once the student logs in.