East Carolina University
 
Technology Center
COE Virtual Help Desk


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Technology Center
Tele-Education


As a service to our faculty and students, the College of Education provides technical assistance to those participating in web-based courses.

If you are experiencing technical problems related courseware, you may contact a member of the Instructional Technology Center staff.

  • Via telephone (252) 328-1125
    Telephone assistance is available from:
    8:00 am – 9:00 pm on Monday through Thursday
    8:00 am – 5:00 pm on Fridays

* Experiencing problems with the Virtual Chat in Blackboard?
Try using Netscape Navigator 4.79 as your browser. If you do not have Netscape 4.79, you can download it at Netscape.com (http://wp.netscape.com/download/archive.html).
After you enter this site, scroll down and find the Netscape Communicator 4.7X Version. You will want to download and save it. Once it has been saved, you will have to install it.