Mission:
Supporting the integration of technology for teaching and learning.

GOAL I: Provide timely, effective technical support for faculty, staff and students.

• Respond to user requests within 24 hours of receipt.
• Upgrade and maintain hardware and software as needed.
• Set up audio/visual equipment in Speight classrooms as per Classroom Equipment Setup Requests.
• Improve web presence to increase ease of use.
• Implement bar-code based inventory system
• Create a policies and procedures manual for ITC services.

GOAL II:  Promote the use of technology in distance instruction.

• Create a faculty multimedia lab for the purpose of creating media elements for instruction and research.
• Provide consulting services in instructional design and media development
• Research emerging technologies and suggest strategies for integration into instruction

GOAL III: Provide professional development opportunities for faculty, staff, and K-12 educators.

• Conduct workshops, seminars and individual training as needed.
• Create tutorials, FAQs and other online resources to provide just-in-time training.
• Collaborate with other college units to leverage professional develop opportunities.
• Attend conferences, workshops and other professional development events pertaining to educational technology.

Instructional Technology Center
Speight Building
College of Education
East Carolina University