Registration Frequently Asked Questions

• First, review our common banner errors page as many common registration issues are described and solved.
  
• If you have difficulty registering for EXSS, HLTH, ATEP and RCLS/RCTX courses, contact your advisor through email.  Your advisor will NEED TO KNOW the following in order to assist you: your BANNER ID, course name/number/section number, the CRN number of the section you are having difficulty with, and the registration error message you are getting for each course you are having trouble with.
  
• If you are having difficulty registering for courses other than EXSS, HLTH, ATEP and RCLS/RCTX, you must contact those departments for assistance as only they can override and make decisions about their courses.  Search for departmental contact information online on ECU's directory (see left hand menu).

I have a HOLD on my account, what do I do?

• First, view holds in Banner Self Service under your Student Records.
• Next, contact the appropriate department to take care of it.  Contact the Advising Center for department contact information if necessary.  NOTE that no one, not even your advisor, can make adjustments to your schedule and banner records until all holds have been taken care of and removed from your record.

What do I do if a class is closed?

• NO department will special add students to a closed class during pre-registration!  Choose an alternative class.  PLEASE NOTE students will be changing their schedules throughout the semester.  Keep checking online in Banner to see if something opens.  
• Several classes may open at the following times:
• • After grades and standings are processed by the Registrar’s office, students who have been suspended for the following semester will be dropped from their schedule.
    
  • After tuition/fees are due for the upcoming semester, students will unpaid balances left on their accounts will be dropped from their schedule.
    
  • During drop/add (first five days of classes) at the start of the semester.  Courses may open after students have attended their first days and gotten a feel for their courses.
    

How do I request special permission to be added to a course?

• This is ONLY for extreme circumstances when alternative courses are unavailable. 
• To obtain special permission, students must email the instructor to inquire about being added.  Must include your name, BANNER ID, course name/number/section number, and the CRN number for the section you would like to be added to in your email.  If the instructor replies back saying it is okay for you to be added, forward this response to your advisor to be added.  NOTE that you may be told to contact the department for this approval (please see above for contact info).

How do I register for a lab or co-requisite course?

• To register for a lab or co-requisite course, you must register for both courses simultaneously to avoid getting a banner error.  There are several ways to do this:
• • In the “Drop/Add Classes Worksheet” enter in the CRN numbers for both courses, then press “submit changes” to register.
  • When looking up courses, click “add to worksheet” versus “register” until both CRNs are listed in the “Drop/Add Classes Worksheet.”  Press “submit changes” to register.
  • When looking up courses, type in the course number partially so that what you have entered is the same for both the course and the lab (example: for CHEM 1150 and 1151, type in 115 for the course number).  This will search for both the course and the lab.  Register for both courses.