Information Technology - Information Technology & Computing Services
What is the Piratedrive?
Piratedrive is your personal storage space on the ECU network and is created when your e-mail account is established. When you log into the INTRA domain with your userid and password, by clicking on "My Computer," you will notice another drive letter designated as (U:). This "U" drive will be available to you from any windows PC logged into the INTRA domain.
Piratedrive Web Page - http://www.ecu.edu/piratedrive/
What is OneStop?
The ECU OneStop portal allows users (students, faculty, staff, alumni and visitors) to personalize a single interface for access to internal campus resources. Tools available in OneStop include student course registration and tuition payment, faculty access to class rosters and submission of end-of-semester grades, staff payroll, and a campus-wide discussion board, just to name a few.
How do I connect to the university network on campus?
ECU has created a new process that requires East Campus users to log into the university network. Until logged in, users cannot access the Internet, e-mail or instant messaging.
Coined "Connect2ECU", the new process guards the university network against hackers, viruses and worms, and allows ECU network administrators to better protect confidential faculty, staff and student data while keeping the network up and running smoothly.
Connect2ECU
Guest Login - Internet Access
Reznet - Resident Halls
Wireless Network
When do I call the IT Help Desk?
The University IT Help Desk is the first point-of-contact for services provided by Information Technology & Computing Services. We offer a wide variety of technical assistance to ECU faculty, staff and students, which includes resetting customer passwords, remote printer administration, software support, local area networking support and more. Additional after-hours student support is provided by our Student IT Help Desk.
Where do I go for Opscan processing?
All placement tests, bypass tests, regular tests, Student Surveys and other NSC bubble sheets can now be processed in the Austin building room 103.
http://www.ecu.edu/cs-itcs/opscan.cfm
How do I delete cookies in Internet Explorer?
1. Open Internet Explorer.
2. In the menu bar, click on Tools.
3. In the drop down menu that opens, select Internet Options.
4. In the window that pops up, ensure that the General tab is selected.
5. Under temporary internet files, click the Delete Cookies button.
6. In the window that pops up, click Ok.
7. The process is complete, no further action is necessary.
See this same tutorial with screenshots here.
How do I create a PDF?
http://www.ecu.edu/cs-itcs/pdf.cfm - Link to software that can convert your document to a pdf
The computer lab in Joyner Library 1019 has Adobe Acrobat Professional which can be used to convert a PDF.
How to copy a CD/DVD to another Cd/DVD?
When you insert a blank recordable CD into your CD-R drive, Windows will open a dialog box asking if you want to open a writable CD folder. Alternately, you can use Windows Explorer to access this folder, or right click on the files that you want to write to disc and choose "SEND TO... CD DRIVE (D:)" (your drive letter may vary) from the context menu.
After dragging and dropping all the files you wish to burn into the CD window, click on Write These Files to CD in the task bar to the left, and a wizard will open that will walk you through the rest of the process.
If you are a faculty or staff trying to make multiple copies of a cd please come by the Walk-in IT Help Desk (Austin 103) where there is a CD duplicator.
To Copy a CD-ROM
To copy a CD-ROM with Windows XP, you must first copy the contents of the CD-ROM that you want to copy to the CD-ROM staging area, and then record a new CD-ROM using this data.
If you have a standard CD-ROM drive as well as a CD-R drive, drag the contents of the host CD-ROM to the CD-R drive icon. If you have only a CD-R drive, you can manually copy the contents of the original CD-ROM to a folder on the hard disk, and then drag the data to the CD-R drive that has had the original media removed.
NOTE: You can also right-click the files, click Send To, and then click the name or drive letter of your writable CD drive to copy the files.
What is the Walk-in IT Help Desk (formerly TechRC)?
The Walk-in IT Help Desk (formerly TechRC) is designed to provide walk-in support and services for faculty and staff using or desiring assistance with using computing technologies.
For more information visit our website at http://www.ecu.edu/cs-itcs/techrc.cfm.
Is there a computing newspaper on campus?
Yes, the current student computing newspaper can be found by visiting http://www.ecu.edu/cs-itcs/news.cfm.
This newspaper is a handy technology reference publication to keep at your fingertips - that is delivered to all campus divisions and departments at the beginning of semesters and during the summer. The newspaper communicates important information on accounts and access, location of Technology-Enhanced Classrooms, computing policies and procedures, useful downloads and much more!
How do I access Blackboard?
You can access Blackboard by this site: http://blackboard.ecu.edu.
How do I delete cookies in Mozilla Firefox?
1. Open Mozilla Firefox
2. In the menu bar, select Tools
3. In the drop down menu that opens, select Options
4. In the window that pops up, select the Privacy icon from the icon menu across the top of the window.
5. Below the icon menu across the top of the window, select the Cookies tab from the tab menu.
6. In the content area below the tab menu, click the Clear Cookies Now button.
7. The process is complete, no further action is necessary.
See this same tutorial with screenshots here.
How do I delete cookies in Netscape Navigator 7.2?
1. Open Netscape Navigator
2. In the menu bar, click on Edit
3. In the drop down menu that opens, select Preferences
4. In the window that pops up, find the Category menu on the left
5. Find Privacy & Security
6. Select the arrow beside Privacy & Security to view all categories under this heading.
7. Select Cookies
8. In the content area to the right of the window, click the Cookie Manager button.
9. In the window that pops up, Click the Remove All Cookies button.
10. The process is complete, no further action is necessary.
See this same tutorial with screenshots here.
How do I delete cookies in Internet Explorer?
1. Open Internet Explorer.
2. In the menu bar, click on Tools.
3. In the drop down menu that opens, select Internet Options.
4. In the window that pops up, ensure that the General tab is selected.
5. Under temporary internet files, click the Delete Cookies button.
6. In the window that pops up, click Ok.
7. The process is complete, no further action is necessary.
I have questions about Centra, where do I go?
http://centra.aos.ecu.edu/FAQs.htm#General%20FAQs01
