Residence Halls - Voice Mail Instructions

Your residence hall telephone number has been assigned a "family-style" voice mailbox. This provides two voice mailboxes to a single telephone number. Caller will receive the option of pressing 1 or 2 for you or your roommate's voice mailbox. Each occupant of the room programs the names, greetings and personal passwords. Your default password is 1111. This should be changed to a new personal password as soon as possible. Please delete all messages once you have listened to them. The system will automatically purge any messages over 14 days old and they cannot be retrieved. For detailed instructions, please refer to your "Call Answering User Guide."

Accessing Voice Mail: You may access your voice mailbox at any time by dialing 6874 on campus or 328-6874 off-campus. You will be prompted to enter your mailbox (which is your phone number extension) followed by the number sign (#). Next you will prompted to enter your password followed by the #. You access your voice mail to listen to your messages, record your greetings and create or change your passwords.

Mailbox Setup: This is the main menu to access any of your mailbox options such as recording a greeting, changing your password, setting name for identification, changing personal preferences, listening to the introductory message and setting up sub-mailboxes. You must access your voice mailbox first as instructed above. The system will tell you how many messages you have and give you the option to play the messages or press 9 for Mailbox Setup.

Sub-Mailbox Setup: You and your roommate have a "family-style" voice mail allowing you to have a mailbox #1 and mailbox #2. Access your voice mailbox. Press 9 for Mailbox Setup. Press 9 for other options. Press 2 for sub-mailbox setup. (Note: You must have a name identification for voice mailbox 1 first before setting up the sub-mailbox or mailbox 2). Follow the prompts for setting up a sub-mailbox. Press ** when you have finished.

Programming Your Password: Access your voice mailbox. Press 9 for Mailbox Setup. Press 2 to create or change your password. Enter your new password, then press #. (Your password may be up to 16 numbers and cannot include characters # and * in your password.) Verify the new password by re-entering it and press #.

Record Your Personal Greeting: You can record your own greeting to include your name or number, or you can use the standard system greeting. Access your voice mailbox. Press 9 for Mailbox Setup. Press 1 for Greeting. Press 4 to Record and press # to End Recording. Follow instructions to play, re-record, or delte the greeting. When you have completed recording your greeting, press 2 or * to keep your greeting and exit.