Information Computing and Technology Services
Systems & Applications Support

Desktop Technologies Support

Have a computer or software problem with your ECU computer? This team can help. 


  • Install and upgrade system hardware
  • Modify, maintain and repair ECU computers
  • Manage university-wide software/hardware upgrades
  • Consult on security, hardware or software for departments and staff
  • Troubleshoot and provide technical support to ECU faculty/staff
  • Configure Windows mobile devices (limited support)

Desktop Support Team



From left: Greg Hargett (Mgr), Kara Ousley, Lisa Ezzell, Judy Wainwright Second row: Tim Hester, Charles Askew, Shenella Darden, Brad Woolard, John Upchurch, Anthony Powell Third row: Robert Alves, Dexter Ray, David Erdmann, Jerry Bartz, Tyler Briley Fourth row: Chester Allamon, Chris Rhea Back row: Matthew Hoynes Not Pictured: Karen Winbourne

Desktop Support


From left: Tim Hester, Chris Rhea, Lisa Ezzell, Tyler Briley, Robert Alves, Dave Erdmann, John Upchurch, Jerry Bartz

Desktop Support


From left: Dexter Ray, Charles Askew, Brad Woolard, Judy Wainwright, Shenella Darden, Kara Ousley, Chester Allamon, Matt Hoynes

Contact Us

ITCS Admin - 252.328.9000
IT Help Desk - 252.328.9866
IT Help Desk - 800.340.7081
Classroom Tech - 252.328.9830
ITCS Leadership - 252.328.9000

Need Help?