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ITCS Announcements

Announcements
Austin Computer Lab and Student Help Desk
Posted 07-02-2015

System/Service: Closings -- Austin Computer Lab and Student Help Desk

When: Friday, July 3 through Sunday, July 5

Description: The Austin Computer Lab (Austin 104) and the Student Help Desk will be closed Friday, July 3rd through Sunday, July 5th. Both will reopen on Monday, July 6th.



Voice System Maintenance - Completed
Posted 06-28-2015

ITCS has COMPLETED the scheduled maintenance of the Voice System (phones).

If you experience a phone service interruption, please notify the ITCS Help Desk at 328-9866.



ECU ITCS Security Alert - Phishing Scheme - Staff Portal
Posted 06-26-2015

ECU ITCS Security Alert - Phishing Scheme - Staff Portal

Date: Friday, June 26, 2015

WARNING! The campus is seeing a phishing scheme telling users: "You have one new important email from the Staff portal Click here to read".

If you receive one of these emails, please ignore and delete it. If you clicked on the link in the email you should change your passphrase immediately.

Reminder: ITCS reminds the campus to avoid e-mail scams, hoaxes and Phishing schemes circulating on the Internet and to not provide their password in response to such emails. Scams purporting to be from East Carolina University, Service Helpdesk, ECU IT, ECU Helpdesk, the Web Master, Webmail, the IRS, Your Financial Institution, etc. are bombarding e-mail mailboxes. Although IronPort blocks the majority of such e-mails, some scams successfully reach your e-mail mailbox.

NEVER provide personal or sensitive information in response to any unsolicited e-mail. Don't open unsolicited e-mail attachments. No matter how realistic or enticing the e-mail message, you must remain vigilant in not responding to an e-mail hoax or scam. Just delete it! You can always contact the IT Help Desk to verify the authenticity of an e-mail. ITCS will post our announcements at www.help.ecu.edu, users can go there to verify the authenticity of an IT related announcement.

If you have provided personal or sensitive information in response to an e-mail scam and don't know what to do, please contact ECU's IT Help Desk at 328-9866 or www.help.ecu.edu.

Visit the IT Security website, http://www.ecu.edu/cs-itcs/itsecurity/phishing-scams.cfm for examples of e-mail scams and additional information on avoiding them.



Contact Us

ITCS Admin - 252.328.9000
IT Help Desk - 252.328.9866
IT Help Desk - 800.340.7081
Classroom Tech - 252.328.9830
ITCS Leadership - 252.328.9000

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