East Carolina University
 
Enhancing Education Through Technology


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Turning Technologies Training and Support


Turning Technologies has an array of resources and videos to help instructors decide which features fir their particular need. Visit the Product Training page to access the full library of online tutorials, training documents and video tutorials below.

Tutorials:

TurningPoint - Create and poll using interactive slides in PowerPoint.

TurningPoint AnyWhere - Poll in any Mac or PC application.

 

Training:

ITCS also sponsors turning point training courses. If you would like to attend one of these training courses, log into SharePoint at: http://training.ecu.edu to view the ECU training calendar. Once you locate the "TurningPoint Audience Response System (Clicker) Training", click on it and follow the prompts to enroll.


Frequently Asked Questions:

1. How do I turn on the Turning Technologies Building block in my course?

Click here to view the Faculty TurningPoint Blackboard Registration document for instructions.

2. How do students register the Turning Technologies ResponseCard?

Click here to view the Student ResponseCard Registration document for instructions.

3. I am not able to receive responses from all of my students.

All of your students' ResponseCards and the TurningPoint receiver need to be on the same channel in order for TurningPoint to receive responses. The default channel is 41.

4. I plug in my TurningPoint receiver, but nothing happens.

TurningPoint receivers must be plugged into a powered USB port. Try to use USB ports on the computer itself rather than those on peripheral devices such as monitors as they are more likely to be powered ports.

5. I clicked on an external link in my PowerPoint presentation, but when I come back to my slides polling no longer works.

If you click on an external link in your PowerPoint, it will shut down polling. If you are going to use TurningPoint, it's best not to include external links in your PowerPoint slides.

6. Can I see a list of devices within my Blackboard course?

No; access to a participant list is only accessible through the TurningPoint or TurningPoint AnyWhere software.

7. Where can I store participation data?

To secure student response data downloaded from a TurningPoint session, save all files to a personal or departmental Pirate Drive or a secure encrypted USB flash drive. Visit the Data Encryption page in the ITCS Service Catalog for encryption software and flash drive recommendations. To further minimize the threat of release, delete downloaded files once you no longer need the information.

For additional assistance, contact the Instructional Technology Consultant for your division or the IT Help Desk at 252.328.9866/1.800.340.7081.