Frequently Asked

How do I turn on the Turning Technologies building block in my course?

View the Faculty TurningPoint Blackboard Registration instructions document.

How do students register the Turning Technologies response card?

See this printable registration guide.

Where do users request assistance with clickers?

Students should visit either Walk-in IT Help Desk location:
  • Austin 103, Main Campus
  • Health Sciences Building 3330, Health Sciences Campus
Instructors contact the Instructional Technology Consultant for their department or the IT Help Desk, 252.328.9866 | 800.340.7081

I am not able to receive responses from all students.

All your students' response cards and the TurningPoint receiver need to be on the same channel to receive all responses. The default channel is 41.

I plug in my TurningPoint receiver, but nothing happens.

TurningPoint receivers must be plugged in to a powered USB port. Use a port on the computer itself rather than those on peripheral devices, such as monitors, as the computer ports are more likely to be powered ports.

Can I see a list of devices within my Blackboard course?

Yes, as an instructor, click the Turning Technologies registration tool, and a list of all students and devices will be available.

Where can I store participation data?

To secure student response data downloaded from a TurningPoint session, save all files to a personal or departmental Piratedrive folder or a secure encrypted USB flash drive. Visit the Data Encryption page for encryption software and flash drive recommendations. To further minimize the threat of release, delete downloaded files once you no longer need the information.
For additional assistance, contact the Instructional Technology Consultant for your division or the IT Help Desk at 252.328.9866/1.800.340.7081.

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