Frequently Asked - Wireless Networks

eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. Eduroam allows students, researchers and staff from participating institutions to obtain internet connectivity across home campuses and when visiting other participating institutions by simply opening their laptop or having the network ID on their mobile device.

No. Because you must use your PirateID/passphrase to onboard a device to eduroam, that is the same as sharing your PirateID and passphrase, which is not an acceptable practice at ECU.

Faculty/staff access through the eduroam wireless SSID provides access to both the internet and internal ECU resources.

Student access through the eduroam wireless SSID provides access to the internet, Piratedrive and forward-facing resources like the ECU website, Blackboard, Pirate Port, Piratemail, Pirate Print, etc. For access to additional internal resources, students should utilize the student VPN (

Eduroam users from other institutions do not need to onboard again. On arrival, they join the ECU eduroam network using their institution's login credentials.

Likewise, ECU users who visit an eduroam institution just log in on arrival with their PirateID and passphrase.

On ECU's campus, faculty, staff should call the IT Help Desk at 252.328.9866 or visit the Walk-in IT Help Desk. Visitors should first call their institution to confirm their eduroam enrollment before contacting the ECU IT Help Desk.

Students can call the IT Help Desk or visit a Pirate Techs Student Computing Center

Traveling eduroam users should call the ECU IT Help Desk 252.328.9866 | 800.340.7081 to confirm their enrollment before calling the network support office on location.

No, all information sent over the eduroam wireless network, whether at ECU or roaming, is still encrypted.

First, make sure you have successfully completed the onboarding process before attempting to connect to eduroam. You must allow the JoinNow wizard to install the certificate to your device before connecting to eduroam. Onboarding is easy, and you will receive an email after completing the process. After you receive the email, you will be able to join the eduroam network.

  • Wireless printers
  • Chromecast
  • Wii
  • Any device with a wireless b radio
  • Windows 10 S (not supported on eduroam) - Students can download free Windows 10
  • Google Home
  • Sonos home wireless speakers