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Frequently Asked - Wireless Networks

eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. Eduroam allows students, researchers and staff from participating institutions to obtain internet connectivity across home campuses and when visiting other participating institutions by simply opening their laptop or having the network ID on their mobile device.

No. Because you must use your PirateID/passphrase to onboard a device to eduroam, that is the same as sharing your PirateID and passphrase, which is not an acceptable practice at ECU.

ECU now supports four networks:

  • eduroam for enrolled ECU users (PirateID required)
  • ecu-guest for campus visitors (no PirateID/no eduroam/must be sponsored by an ECU staff)
  • ecu-wifi for onboarding mobile devices to eduroam (new user/new device/PirateID required) or to connect non-eduroam devices to the internet (Smart TVs, etc.)
  • Buccaneer is still available for users, but will be decommissioned (turned off) during summer 2017. It is recommended that all users onboard to eduroam.
The previous networks, Campus Living and Pirates, are no longer available.

Faculty/staff access through the eduroam wireless SSID provides access to both the internet and internal ECU resources.

Student access through the eduroam wireless SSID provides access to the internet, Piratedrive and forward-facing resources like the ECU website, Blackboard, Pirate Port, Piratemail, Pirate Print, etc. For access to additional internal resources, students should utilize the student VPN ( piratesvpn.ecu.edu).

Eduroam users from other institutions can simply join the ECU's eduroam network.

It is the same for ECU users who visit an eduroam institution.

On ECU's campus, faculty, staff should call the IT Help Desk at 252.328.9866 or visit the Walk-in IT Help Desk. Visitors should first call their institution to confirm their eduroam enrollment before contacting the ECU IT Help Desk.

Students can call the IT Help Desk or visit a Pirate Techs Student Computing Center

Traveling eduroam users should call the ECU IT Help Desk 252.328.9866 | 800.340.7081 to confirm their enrollment before calling the network support office on location.

No, all information sent over the eduroam wireless network, whether at ECU or roaming, is still encrypted.

If you don't have internet access through your device, first join the ecu-wifi wireless network. Next, open a browser and navigate to www.ecu.edu. Log in with your PirateID and passphrase, and the page redirects to onboard.ecu.edu.

Click the icon to begin the onboarding process.

First, make sure you have successfully completed the onboarding process before attempting to connect to eduroam. You must allow the JoinNow wizard to install the certificate to your device before connecting to eduroam. Onboarding is easy, and you will receive an email after completing the process. After you receive the email, you will be able to join the eduroam network.