Connect to Campus-Living - Wireless


Microsoft support for Windows XP ended in 2014, and no further security updates will be released by Microsoft. Therefore, to protect ECU network resources, Windows XP users only have access to the Internet and resources like Blackboard but no access to internal ECU resources.

Students can visit the Microsoft4students website for a FREE operating system upgrade (Windows 7, 8.1 or 10). Need help? Visit the Pirate Techs location nearest you for assistance.

Faculty and staff should visit the Dowdy Student Bookstore to purchase an updated OS at educational pricing for a personal computer. Users whose campus computer is using Windows XP should submit an IT Help Desk ticket to have their OS upgraded.


Students living in residence halls connect to the Campus-Living network through either WiFi (wireless) or Ethernet cable (wired).

Check email, surf the Web and access secure resources like personal Piratedrive folders or campus printers using this network. PirateID/passphrase required.

To make move-in day a snap, follow these step-by-step instructions to update your laptop/desktop or print this PDF.  

Tablets and Smartphones

1) Enable the device’s WiFi (Settings), 2) Choose Campus-Living, 3) Authenticate with your PirateID/passphrase, 4) Accept the certificate from the Policy Service Node (iPhone), and 5) Open a browser to check the connection.

Need Help? See one of these printable pdf documents:

Connect Android | Connect iPad | Connect iPhone | Connect Mac

Laptops/Wireless Desktops*

Before joining the Campus-Living network, systems must meet the following criteria:
  • Supported antivirus program installed and up to date (Windows).
    Symantec (free from the ECU Download Center) or McAffee, Sophos, Trend Micro, Kaspersky.
    If installing a new antivirus program, be sure to uninstall any others first. It is recommended, but not required, that Macs install antivirus.
  • Supported operating system installed and up to date.
    Mac – OS X 10.6.8 or above
    Windows – Windows vista and above with all critical updates installed
  • The latest Cisco Network Access Control (NAC) Agent is installed (Windows).
    Uninstall any older NAC software; the latest version is required and can be downloaded from the ECU Download Center. Macs are not required to install the NAC agent at this time.
  • Linux systems are exempt from this process
  • Wireless routers and gaming systems will not work on the Campus-Living network, wired or wireless.

*Connecting through an Ethernet cable? See these instructions.

Download Symantec Antivirus, Windows Critical Updates and Cisco NAC

Symantec Antivirus - free download available on campus or off campus
Other supported antivirus software: McAffe, Sophos, Trend Micro, Kaspersky
  1. Navigate to
  2. Click the Self-Service Forms button in the gold menu bar.
  3. Click the Symantec Endpoint Request link to open the form. Complete all fields in the request and agree to the Symantec Terms and Conditions. Click OK to submit.
  4. The Important Information screen opens. Click the Return Home button.
  5. Click the Antivirus and Security graphic (top left box).
  6. Read the Terms and Conditions and then click the I Agree button to continue.
  7. Choose the Symantec Endpoint link.
  8. Click the correct version of Symantec Endpoint AntiVirus (32-bit/64-bit for Windows or Mac). You'll be prompted to save the file. How can I tell if my computer is 32-bit or 64-bit?
  9. Follow the prompts to install the program.
  10. After installation, Symantec automatically runs a Live Update.
Critical Updates (Windows) - available on campus or off campus
Acceptable Windows OS: XP, Vista, Win 7 and 8
  1. Click START >> Programs (or All Programs) and choose Windows Update.
  2. Follow any prompts to install.
  3. Reboot your system to finish the installation.
  4. Run Windows Updates once again to ensure that all available updates have been installed.
Cisco NAC Agent (Windows) - available on campus only
Latest version required! Previous versions should be uninstalled first
  1. While on campus, navigate to
  2. Click the Antivirus and Security graphic (top left) and agree to the user Terms and Conditions.
  3. Click the Cisco NAC Agent to open the folder.
  4. Choose the appropriate version and save the file to your computer.
  5. After the download completes, double-click the Cisco NAC icon and follow the prompts to install the program.

Need Help? See one of these Windows guides

Windows 8/8.1 | Windows 7 | Windows Vista