Microsoft support for Windows XP ended in 2014, and no further security updates will be released by Microsoft. Therefore, to protect ECU network resources, Windows XP users only have access to the Internet and resources like Blackboard but no access to internal ECU resources.
Students can visit the Microsoft4students website for a FREE operating system upgrade (Windows 7, 8.1 or 10). Need help? Visit the Pirate Techs location nearest you for assistance.
Faculty and staff should visit the Dowdy Student Bookstore to purchase an updated OS at educational pricing for a personal computer. Users whose campus computer is using Windows XP should submit an IT Help Desk ticket to have their OS upgraded.
Students living in residence halls connect to the Campus-Living network through either WiFi (wireless) or Ethernet cable (wired).
Check email, surf the Web and access secure resources like personal Piratedrive folders or campus printers using this network. PirateID/passphrase required. Windows systems also require the Cisco NAC agent software.
File-sharing traffic is blocked on both the wired and wireless Campus-Living network.* Submit a file sharing exception request form through the IT Help Desk (form is located under the Account & Network Access Requests section) if you have an academic or administrative need to use BitTorrent, uTorrent or Vuze or other file-sharing applications.
*For more information, see the file sharing page.
Make connecting a snap on move-in day by following these steps BEFORE plugging in.
- Update antivirus software (Windows/Mac).
ECU-supported antivirus software includes Symantec (ECU Download Center) or McAffee, Sophos, Trend Micro and Kaspersky. Before you update, uninstall any other antivirus programs first. It is recommended that Mac users install antivirus software, but it is not a requirement at this time.
- Update your operating system and install critical updates (Windows).
Check to see if your current operating system is supported. Windows users can download the latest OS for free at http://www.ecu.edu/microsoft4students/!
- Mac - OS X 10.6.8 and above
- Windows - XP and above
- Configure 802.1x authentication (Windows). Choose your operating system:
- Install the latest Cisco Network Access Control (NAC) Agent (Windows).
Uninstall any version of the NAC client from your computer and download the latest version from http://download.ecu.edu. Mac systems are not required to install the NAC agent at this time.
- Linux systems are exempt from this process.
- See the step-by-step instructions below or print the pdf instruction document.