Information Computing and Technology Services

Computer crashes and accidental deletions happen. But lost data is a thing of the past with CrashPlan backup utility. Easy to download and easy to configure, CrashPlan works in the background for continuous file backup on either Mac or Windows. It even offers previous versions of each file in the event a file is restored.

Licensed by ECU, this application is available to ECU departments through an annual license fee of $78.50 per user. Users can install CrashPlan on four ECU-owned computers.


  • Available for Windows or Mac
  • Unlimited online storage
  • Minute-by-minute backups
  • 448-bit file encryption
  • Online, email and phone support
  • File access via CrashPlan mobile app
  • File restore through Web browser
  • Real-time dashboard reporting

Learn More

Crash Plan Dashboard

CrashPlan User Dashboard

Minimum Requirements

Hardware: 1 GHZ+ CPU, 1GB RAM, 250MB free drive space
Software: Windows 7, Windows 8, 8.1 (in desktop mode), Windows Server 2008/2012, Java JRE1.7.0_45 (packaged with CrashPlan app)
Hardware: 1 GHZ+ 64-bit Intel CPU, 1GB RAM, 250MB free drive space
Software: 10.10, Java JRE 1.7.0_45 (packaged with CrashPlan app)
Hardware: 1GHZ+ x86-64 CPU, 1GB RAM, 250MB free drive space
Software: Kernel version 2.6.13 or newer, glibc 2.4+, cpio, Xorg (requires GUI), GTK2, SysVlnit, SWT (packaged with CrashPlan app, Java JRE 1.7.0_45 (packaged with CrashPlan app)

Request Process

  1. Department requests a consult through the online service request system
  2. A tech then contacts the department representative
  3. FOAP is entered into Banner for chargeback
  4. Department members receive installation instructions
  5. Department members download app from the ECU Download Center (only available after payment process complete)
  6. Department is contacted each March for renewal


Is your backup secure? Yes. CrashPlan uses 448-bit file encryption so your data stays encrypted until you need it restored. CrashPlan is also approved for FERPA data, so anyone housing FERPA on their PC/Mac can also use CrashPlan. However, please remember that HIPAA and other sensitive data should always be stored on Piratedrive rather than your computer's hard drive or CrashPlan.

Contact Us

ITCS Admin - 252.328.9000
IT Help Desk - 252.328.9866
IT Help Desk - 800.340.7081
Classroom Tech - 252.328.9830
ITCS Leadership - 252.328.9000

Need Help?