Information Computing and Technology Services

Computer crashes and accidental deletions happen. But lost data is a thing of the past with CrashPlan backup utility. Easy to download and easy to configure, CrashPlan works in the background for continuous file backup on either Mac or Windows. It even offers previous versions of each file in the event a file is restored.

Licensed by ECU, this application is available to ECU departments through an annual license fee of $83 per user. Users can install CrashPlan on four ECU-owned computers.

Features

  • Available for Windows or Mac
  • Unlimited online storage
  • Minute-by-minute backups
  • 448-bit file encryption
  • Online, email and phone support
  • File access via CrashPlan mobile app
  • File restore through Web browser
  • Real-time dashboard reporting
Crash Plan Dashboard

CrashPlan User Dashboard

Security

Is your backup secure? Yes. CrashPlan uses 448-bit file encryption during data transmission. However, please remember that sensitive data such as HIPAA, FERPA, credit card information, etc., should always be stored in an ECU Piratedrive folder rather than your computer's hard drive or the CrashPlan utility.

Learn More

Request Process

  1. Department requests a consult through the online service request system
  2. A tech then contacts the department representative
  3. FOAP is entered into Banner for chargeback
  4. Department members receive installation instructions
  5. Department members download app from the ECU Download Center (only available after payment process complete)
  6. Department is contacted each March for renewal

Contact Us

ITCS Admin - 252.328.9000
IT Help Desk - 252.328.9866
IT Help Desk - 800.340.7081
Classroom Tech - 252.328.9830
ITCS Leadership - 252.328.9000

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