Customer Service Feedback

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ITCS Customer Service Survey

You recently contacted the IT Help Desk to resolve a technical issue or an IT staff member entered a support call on your behalf. We received notice your call has been closed, and we would greatly appreciate feedback regarding your ITCS experience.

Please complete this brief online evaluation form. Your honest impressions and opinions, whether favorable or unfavorable, are necessary to ensure that ITCS provides the ECU community the best service possible.

Thank you for taking the time to send us your feedback!

  •   Excellent Above Average Average Below Average Poor No Opinion
    Call answered in a timely manner.
    Courteousness of the IT support professionals
    Employees' knowledge of systems, applications and/or hardware
    Ability of IT support professionals to resolve the problem
    Overall quality of service
  • 6. If you would like to be contacted about your experience, please include your name and phone number below.
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209 Cotanche Street | Greenville, NC 27858
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