Faculty and Staff Information
New email accounts are created using Human Resources information and managed through a Microsoft Exchange server.
An employee's Exchange account includes email, calendar, contacts and tasks. This information is maintained on the server for 24/7 access, on or off campus. Accounts are 1GB, and users log in using their PirateID/passphrase. The Exchange servers are backed up daily.
If the 1GB storage limit is reached, a user can no longer send or receive email.
Web Access - Piratemail
Staff access their Exchange email, calendar, contacts, tasks and public folders through a browser at piratemail.ecu.edu through any device with Internet access, on campus or off campus.
However, please note that messages moved to any Outlook personal folders (see entry below) on an office computer are not available through Piratemail (Outlook Web App).
ECU users have several options to access email from campus, home or mobile device:
Outlook Information Manager
Microsoft Outlook is the email management program configured on university-owned computers. Some Mac users may still use Entourage but are encouraged to upgrade to Office 2011.
Email accounts on campus operate in cached mode, meaning that the mailbox items are copied from the Exchange server to the office computer. While operating in cached mode, users can work offline if there is a loss of network connectivity.
Visit the cached mode page for more information.
Personal folders is a feature of Outlook that allows a user to organize email messages. Note that messages kept in personal folders do not follow ECU's automatic archiving standard, and since they only reside on the user's computer, the user is responsible for all backups. Items saved in personal folders are not accessible through Piratemail.
Email Archive (Vaulting)
Email vaulting archives messages and attachments from the Exchange mailbox to an online storage area called a "vault." Faculty and staff Inbox and Sent Items and RSS Feeds are automatically archived to
- Follow ECU's e-Discovery Rules
- Provide more space in your inbox
- Allow for easier retrieval of information later
Please note that Enterprise Vault is different from the Outlook autoarchive feature, which saves mail items to your computer; Enterprise Vault archives items to a network storage vault. After logging in to the vault, a user can search for and retrieve an old message.
It is recommended that you turn off the Outlook autoarchive feature.
For more information on your email vault, please visit the email vaulting web page.
IronPort Spam Filter
IronPort email spam filter screens and quarantines suspicious messages before they reach your inbox. These types of messages include unsolicited spam email that may contain viruses or inappropriate content.
Visit the spam filter web page to learn more about managing your spam filter account or to report spam email.
For more information, visit the ECU Email Purge Policy page.
ECU alumni email is a web-based service provided by Microsoft Office 365. Students are eligible to choose their @alumni.ecu.edu email address upon applying for graduation. Features include:
- a lifelong email account
- choice of username
- customized ECU look
- SkyDrive Pro business-class storage (25GB)
- Microsoft Web apps
- Lync Online with instant messaging and online video/audio meetings
For more information, visit the Alumni email web page to learn more.
Retirees are allowed to continue using their Exchange email account as long as they access this account at least once a year. Retirees also retain Self-Service Banner access, including course rosters.
Account Deactivation Process
The supervisor of an exiting employee is responsible for requesting privilege termination through the Account Termination Request form. For questions regarding this policy, please contact ECU Human Resources.