Clear Browser Cache

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Besides improving the speed and performance of your browser, clearing your browser's cache often solves many Outlook Live e-mail problems as well.

Choose your browser and jump to step-by-step instructions.

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Internet Explorer 6.0

1. Open Internet Explorer
2. Click Tools on the menu bar and select Internet Options
3. Click Delete Files under Temporary Internet Files
4. Click OK on the Delete Files dialog box
5. Click OK
6. Close and reopen the browser

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Internet Explorer 7.0

1. Open Internet Explorer
2. Click Tools on the menu bar and select Internet Options
3. Click Delete under Browsing History
4. Click Delete Files
5. Click OK
6. Click Close
7. Click OK
8. Close and reopen the browser

Internet Explorer 8.0

1. Open Internet Explorer
2. Click Tools on the menu bar and select Internet Options
3. Click Delete under Browsing History
4. Uncheck every box except for Temporary Internet Files in the Delete Browsing History window
5. Click Delete
6. Click OK
7. Click OK
8. Close and reopen the browser

Internet Explorer 9.0

1. Open Internet Explorer
2. Click on the Tools button on the menu bar and scroll over the Safety tab
   
3. Click Delete browsing history
4. Uncheck every box except for Temporary Internet Files in the Delete Browsing History window
5. Click Delete
6. Click OK
7. Close and reopen the browser

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Firefox (latest version)

PLEASE NOTE: Firefox 3.6 will only be maintained with security and stability updates for a short period of time.

Manually Clear Cache:

1. Open Firefox
2. Click Tools on the menu bar and select Options
3. Click Advanced
4. From the Network Tab, click, Clear Now button
   
5. Click OK
6. Close and reopen the browser

Set Firefox to Clear the Cache Automatically:

1. Open Firefox
2. Click Tools on the menu bar and select Options
3. Click Privacy
4. From the History section of that tab, go to the drop down box beside "Firefox will:" and click on Use custom settings for history option.
   
5. Check the box beside Clear history when Firefox closes, this activates the Settings button
   
6. Click the Settings button to configure which features, cache, history, cookies, etc., are deleted each time Firefox is closed.

Google Chrome

1. Open Google Chrome
2. Click the tool icon on the menu
   
3. Select Options
4. Click the Under the Hood tab
5. Click the Clear browsing data... button
6. Click to check the Empty the cache box
7. Click the Clear browsing data button
8. Click the Close button
9. Close and reopen the browser

Safari 3.0 for Macintosh

1. Open Safari
2. Go to a non-ECU Web page
3. Click the Safari menu and Select Empty Cache
   NOTE: The Safari menu is next to the Apple Icon
4. Click Empty on the Are You Sure? window
5. Close and reopen the browser

Safari 4.0 for Macintosh

1. Open Safari
2. Go to a non-ECU Web page
3. Click the Safari menu and select Empty Cache
4. Click Empty
5. Close and reopen the browser

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Safari 5.0 for Macintosh

1. Open Safari
2. Go to a non-ECU Web page
3. Click the Safari menu and select Reset Safari
4. Click to check the box Empty the Cache
5. Click Reset
6. Close and reopen the browser

Firefox 3.0 for Macintosh

1. Open Firefox
2. Go to a non-ECU Web page
3. Click the Firefox menu and select Preferences
4. Click the Privacy icon
5. Click Clear Now under the Private Data section
   NOTE: Make sure to check Cache only
6. Click Clear Private Data Now
7. Close and reopen the browser

Firefox 3.5 for Macintosh

1. Open Firefox
2. Go to a non-ECU Web page
3. Click Tools on the menu bar and select Clear Recent History
4. Select Everything from the Time range to clear drop-down list
5. Click the down arrow next to Details
6. Click to check the box Cache
   NOTE: Make sure to check Cache only
7. Click Clear Now
8. Click OK
9. Close and reopen the browser

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Safari 3.0 for Windows

1. Open Safari
2. Go to a non-ECU Web page
3. Click Edit on the menu bar and select Empty Cache
4. Click Empty
5. Close and reopen the browser

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Safari 4.0 for Windows

1. Open Safari
2. Go to a non-ECU Web page
3. Click Edit on the menu bar and select Empty Cache
4. Click Empty
5. Close and reopen the browser

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Safari 5.0 for Windows

1. Open Safari
2. Click Settings, then select Reset Safari
3. Uncheck all options except for Empty the Cache
4. Close and reopen the browser

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