Information Computing and Technology Services

Enterprise Vault Archive

Email vaulting is the process of archiving, or storing, messages and attachments from your Exchange mailbox to an ECU-maintained online storage area called the "Enterprise vault."

Faculty and staff Inbox and Sent Items and RSS Feeds are automatically archived to

  • Follow ECU's e-Discovery Rules
  • Provide more space in your inbox
  • Allow for easier retrieval of information later

Please note that Enterprise Vault is different from the Outlook AutoArchive feature, which saves mail items to your computer; Enterprise Vault archives items to a network storage vault.

It is recommended that you turn off the Outlook Autoarchiving feature.


  • Users whose mailbox reaches the 1GB limit before sixty (60) days are not able to send mail from their address.
  • When a mailbox reaches 500MB, archiving begins immediately on large items older than 30 days.
  • All Mailbox items older than sixty (60) days are archived.
  • Toolbar icons in both Outlook and Piratemail allow users to open, search and restore items from the Enterprise Vault.
  • Toolbar icons in Outlook/Piratemail also allow users to manually archive items.
  • Any browser can navigate to to access the Enterprise Vault.
  • Mailbox items are available in the Enterprise Vault for seven (7) years.
  • When working offline, stored mailbox items can be viewed using the Vault Cache on your computer.

Mac OS

  1. Log in to
  2. Click on the Search button on left
  3. Make sure the correct vault is selected at the top of the search area. If you were a student at one time, it will show up here
  4. Enter the subject of the email you are looking for and select the "contains any of" or "contains all of" option
  5. Uncheck Search attachments
  6. Click on the search button at the bottom
  7. Click on the check box next to the item you want to restore
  8. To the right is a small icon with a blue arrow on it. Click on it
  9. This "Authenticating Microsoft Exchange mailbox:" will appear. Once you type in the server and the mailbox alias, it should remember it the next time. Restore as a sub-folder and you can change the name of the date to something more specific
  10. Server =
  11. Mailbox alias = DoeJ (Last name followed by first initial)
  12. A subfolder of the 'Restored Items' folder: 3/21/2014 4:01:53 (Type the date you wish to save the restored the items under)
  13. Click Restore
  14. Go to Outlook, and it should appear in the Restore Items folder shortly
  15. If you are using a web browser to view email, you may have to log out and back in for it to refresh and show the folders in the Restored items folder


Mac Vaulting FAQ page
Mac Vaulting Guide (pdf)
Windows Vaulting Guide (pdf)
Download and Install the Email Vaulting Software - Mac or Windows (login required)

Need Help?

Contact the IT Help Desk at 252.328.9866/1.800.340.7081 or submit an online support request.

Contact Us

ITCS Admin - 252.328.9000
IT Help Desk - 252.328.9866
IT Help Desk - 800.340.7081
Classroom Tech - 252.328.9830
ITCS Leadership - 252.328.9000

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