Expiration Process for Faculty/Staff Exchange Accounts

Items you delete:
  • Exchange items you delete stay in the Deleted Items folder for thirty (30) days.
  • On day 31, deleted items move to a user-recoverable area for fourteen (14) days. Recover an item
  • After fourteen (14) days, items are permanently deleted.
  • Items manually deleted from the Deleted Items folder move to the user-recoverable area for fourteen (14) days.
Expired items:
  • Exchange mailbox items expire at seven (7) years. Note the expiration date at the top of an email item. This includes messages in your Inbox, Sent Items, Drafts, Deleted Items, etc.



  • Expired items automatically move to a user-recoverable area for fourteen (14) days.
  • After fourteen (14) days, items are permanently deleted.
  • Notes do not have an expiration.
Personal folder items:
  • Personal folders are a feature of Outlook and reside only on your computer.
  • You cannot access personal folders from Piratemail.
  • Personal folders are not subject to the ECU expiration rules.
  • Items stored in a personal folder do not expire.
  • PLEASE NOTE: If an item older than seven (7) years is moved from a personal folder to the inbox, that item is again subject to the expiration rules and automatically moves to the user-recoverable are for fourteen (14) days.

Recover Expired Exchange Items

Expired Exchange items are available for fourteen (14) days before permanent deletion. These instructions show you how to recover an item within the 14-day period.

Outlook 2013 and 2016

  1. Open Outlook and click the Folder tab.
  2. Choose Recover Deleted Items from the Clean Up section of the toolbar. The Recover Deleted Items dialog box opens.



  3. Click items to recover. To select multiple items at once, hold down the Ctrl key as you click each item.
  4. Click OK. Items are returned to their original folder.

Piratemail

  1. Navigate to piratemail.ecu.edu and sign in using your PirateID.
  2. Right-click the Deleted Items folder.

  3. Choose Recover Deleted Items. The dialog box opens showing the list of deleted items.



  4. Click one or more items to recover. To select multiple items at once, hold down the Ctrl key as you click each item.
  5. Right-click one of the items and choose, Recover. Items are restored to their original folder.