Over the next few months, ECU is modernizing staff email with user-friendly archive, encryption and data loss prevention (DLP) tools plus improved spam and malware protection to accommodate security policies and prepare for the upcoming move to Office 365. Find out more from the Email Refresh page.
Supervisors request access termination for exiting employees through the
Account Termination Request form. See
this page for details.
designing accessible email announcements, those of your audience using accessibility devices can also consume your message.
Legal name change - contact HR
Address book preferred or professional name - contact HR
Title, department or mailstop change - contact HR
PirateID update - contact IT Help Desk
Home or campus address updates - Banner Self-Service. See
DLP prevents the accidental breach of sensitive information through an unencrypted email sent to a recipient outside the ECU network.
Learn the details.
Departments can request an email account by submitting the
Departmental Email Account Request form. The form requires an account name, purpose and the names of the administrator and back-up administrator.
Your online archive folder is 100GB of storage that resides in the folder pane of Piratemail and Outlook and is available whether on or off campus. You control the items stored here, and it's a great way to keep your inbox organized while keeping anywhere-access to messages. The Online Archive folder is not available to retired employees or non-employees with email accounts.
Here's how archiving works...
Email encryption is a security standard that scrambles an email message containing sensitive information. Only the sender and recipient can read the message. ECU staff are
required to encrypt messages containing
sensitive information sent to recipients outside the ECU network. Instructions are found on
the email encryption page.
email setup page. A passcode for a mobile device is required.
Exchange server items sync to your ECU computer to allow working offline. Visit the
cached mode page for more information.
Part of the Microsoft Exchange Online Protection suite of tools. Emails are screened and either quarantined or sent to a user's mailbox. The user can release or add addresses to a safe list through the quarantined email digest.
Learn more about the spam filter.
Mailbox items, including those stored in the Online Archive folder, are active for seven (7) years except those saved in an Outlook personal folder (items never expire) or deleted (available 30 days). See the
email expiration process page for details.
Lost or stolen smartphone or tablet? Wipe the data from the device through the Piratemail options.
Outlook is a message organization client (software program) available to Mac, PC and mobile devices. Users manage email, calendar, tasks, junk mail, etc. Outlook is installed on university-owned computers and is also part of the MS Office software available through a faculty, staff and student Office 365 subscription.
Use your Outlook
Junk folder to help manage spam. If you receive a message that you consider junk, you can block the sender. Right-click the message and choose that option. The Junk folder can be moved to
Favorites section at the top of the folder pane for easy access.
NOTE: It is a good idea to occasionally check your junk folder for legitimate messages that were sent to the junk folder. Right-click the message and choose
Never Block Sender.
Available only through Outlook on your computer, create a personal folder, then drag and drop messages to organize information. Messages do not follow ECU's automatic archiving standard, so this is a good way to keep a message longer than seven years. Items kept in personal folders are not available through Piratemail.
Don't be an unwitting victim of identity theft! Visit the
phishing scam page for tips on spotting these scams. Report phishing emails by forwarding a suspicious email to
Piratemail is the web app version of Outlook. Manage email, calendar, contacts, tasks and public folders through a browser at
Faculty and staff retirees are allowed to reactivate their ECU email account within six months of their last work day by following the steps below. The account must be used at least once a year. Accounts not reactivated within the six-month period are deleted.
Enter the last PirateID and the page's captcha text
Type ECU ID (Banner number)
Answer four user-unique questions
Follow the rest of the prompts to reactivate your account
For more information, see these