Student Email - FAQ
How do I get started using my student email?
I can't log in to MyMail; what should I do?
Please check the following:
- Reset your passphrase at http://pirateid.ecu.edu. Wait a few minutes then log back into your email at http://mymail.ecu.edu/.
- Close your browser and then open a new browser session. Log back in to mymail.ecu.edu. If you have a Hotmail or other service linked to your MyMail account, your browser may still be logged in to that account. A new browser session should correct this issue.
How can I reset my student email passphrase?
Go to http://pirateid.ecu.edu to reset your passphrase.
What send/receive limits are applied to email messages? Does my MyMail account have a mailbox quota?
Visit Office 365's Message and Recipient Limits page for the limitations, quotas and more for your email account.
Where do I receive help?