IT Help Desk

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IT Help Desk


IT hardware project request

Need an IT security review or help with a department-wide IT equipment purchase? Submit an online project request.

Software development request

Need modification to an existing application in Banner, ecuBIC or similar administrative system? How about development of new software for your office or group? Submit a request through OneStop's ITCS SDS Request.

IT announcements
Frequently asked

Microsoft office is free for ECU students!

Find out how to get Office 365 and Windows:

Need help with your student computer?

This weekend students can get help connecting to the network by visiting one of ACE’s Move-in Weekend locations. For Password assistance they can visit the Walk-in Help Desk in 103 Austin which has extended hours till 8pm on Saturday and Midnight on Sunday!

Information for incoming ECU Students

Incoming ECU students can find out all they need to know about free Microsoft software, free anti-virus software, computer requirements for some academic majors, internet access in the dorms, where to get help and how to log-in to ECU systems by visiting our getting started page:

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