IT Help Desk

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IT Help Desk


IT hardware project request

Need an IT security review or help with a department-wide IT equipment purchase? Submit an online project request.

Software development request

Need modification to an existing application in Banner, ecuBIC or similar administrative system? How about development of new software for your office or group? Submit a request through OneStop's ITCS SDS Request.

IT announcements
Frequently asked

Not sure where to go to pay tuition online?

Some users are having difficulty locating where they can go online to submit tuition payments.  Use the following link to get information on how to access the cashiers office e-billing system

Information for incoming ECU Students

Incoming ECU students can find out all they need to know about free Microsoft software, free anti-virus software, computer requirements for some academic majors, internet access in the dorms, where to get help and how to log-in to ECU systems by visiting our getting started page:

Deactivation of non-enrolled student accounts

During the first few weeks of the spring semester, ECU will deactivate accounts of students who do not meet at least one of the following conditions:

-Are currently enrolled in classes for the spring 2014 semester
-Have been admitted for any future semesters
-Have an active incomplete

Individuals who are impacted will receive a notification via email during the 2 weeks prior to the deactivation (these were sent out on Feb. 3rd).

Students who are not currently enrolled but are doing thesis work, participating in a university internship, or are studying abroad may be eligible to keep their account active. To request this service, Students should have a sponsor/strong (adviser, professor, instructor, etc.) complete a “student account reactivation” form, which is located on the upper left once you log in to the online request system

The sponsor can contact the ECU IT Help Desk (252‑328‑9866, 1‑800‑340‑7081) if they have questions or need assistance.

Former students who have graduated can request an Alumni e-mail address at

If you need additional information please contact ECU IT Help Desk.

Contact US

East Carolina University
209 Cotanche Street | Greenville, NC 27858
252.328.9000 | Contact Us
© 2014 | Terms of Use | Last Updated: 2014-04-21
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