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IT HELP DESK

Tel: 252-328-9866

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For after-hours clinic support and to report network or system outages & campus emergencies, please call 328-9866.

For SMART Classroom assistance, call 328-9830


Outlook Live Student E-mail Evaluation

Instructions for transferring Piratemail items, logging in to Outlook Live, getting help and more.

Top Support Issues


 
E-Mail Phishing Scam Being Reported

The IT Help Desk regularly receives reports of e-mails requesting information about user passwords and piratemail e-mail accounts.

If you have received such an e-mail regarding your PirateID or e-mail account that requests your username and password, this is a phishing scam. Do NOT respond to the e-mail or provide any identifying information. Delete the message without clicking any links in the e-mail or responding to the e-mail in any way. Remember, the university and ITCS will never ask for your password.

Phishing is a 21st century crime in which criminals attempt to steal personal information through seemingly official e-mail messages. If you have any concerns about whether an e-mail is valid, contact the IT Help Desk. Do NOT respond to questionable e-mail inquiries, especially those that request a password.

Downtime: Multiple Systems
Posted 11-19-2009

Downtime: e~Print
Posted 11-19-2009

Downtime: ECU Network
Posted 11-19-2009

Email Vault Change
Posted 11-19-2009

Notification of Web Directory Access
Posted 11-18-2009

Windows 7 not yet supported on ECU campus
Posted 10-26-2009





 
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East Carolina University
209 Cotanche Street | Greenville, NC 27858
252.328.9000 | Contact Us
© 2009 | terms of use | Last Updated: 10.27.2009